Four Points by Sheraton Puntacana
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Traditional Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- shower
- telephone
- towels
- tv
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1 / 4 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- dining-area
- hairdryer
- heating
- iron
- mirror
- pillows
- private-bathroom
- safe
- telephone
- toiletries
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1 / 6 Traditional room
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- tv
- wi-fi
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1 / 5 Traditional Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Gregory F.
The restaurant was spotless and inviting, the outdoor spaces were tidy, and the pool area was nice. Restaurants across the street also had good food and a pleasant atmosphere, and having Scotiabank nearby was convenient. Still, the stay didn't feel worth the price. There aren't other competing hotels close by, and the area could use a convenience store. The mall was disappointing, with limited size and selection. I was there for four nights. The airport shuttle came quickly, though its pickup point after customs wasn't clearly marked. My room wasn't ready at 10:30am, so I had breakfast across the street, and it was ready at noon. The room itself worked mechanically. There was a power surge one day, but the backup generators came on. There was no fridge in the room, though they brought one after I asked. I'd have rated the hotel a star higher if a fridge and microwave were standard. The bed wasn't comfortable, but extra blankets and foam pillows helped me sleep better. I only had one washcloth, and there was no shower ledge for personal items like face wash. The gym was also on the small side. There's a supermarket about a 10 minute walk away, or you can use the on-demand shuttle. I didn't take the shuttle to the beach club restaurant.
marcus G.
The room was in poor shape, with broken shelves and other worn or damaged furniture. It looked neglected, which was a letdown after seeing how nice the hotel appeared in its online photos. The actual condition didn't match that impression, and I wouldn't recommend staying here. I got there around 5:00 PM, but my room still wasn't ready. The lobby is tiny, and just one employee was checking people in, so everything moved slowly. They also had to scan my passport using an outdated system. A single scan took about three minutes, adding more delay to an already inconvenient check-in.
Mateo S.
The breakfast was a highlight, with a nice range of fresh fruit, bread, eggs, and other basics. The restaurant team were friendly and helpful. My room was quiet, clean, nicely decorated, and roomy, with the essentials, though I missed having a mini fridge. Four Points by Sheraton Punta Cana is handy for a short stay near the airport, just a few minutes away, and the complimentary ride in both directions made travel easy. Check-in itself was smooth. I did feel a bit let down that reception didn't warmly welcome me or recognize my Marriott Bonvoy Titanium Elite status. A more personal greeting would have improved the experience.
Peter C.
The restaurants across the street were the best part, lots of good options. The front desk team were great too. The first night, the guy at the bar was kind of a jerk, but then he ignored us for the rest of the trip, which was a bonus. Otherwise, a pretty good place.
Helen M.
The airport-side location is convenient, and the rooms were clean with friendly service. But the beds were incredibly hard. I didn't sleep at all during my overnight visit, it was like lying on a slab of cement. My partner managed to sleep, but woke up sore. I don't think I'll come back.
Amenities
Everything available at this property
General Services
68 available- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Iron
- Diet menu (on request)
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Fishing
- Sun Deck
- Year of construction
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Transfer service
- Airport Shuttle
- Laundry service
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Sun terrace
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Audio Visual Equipment Rental
- Green Key (FEE)
- Snacks
- Non Smoking Establishment
- Diving
Accessibility
3 available- Accessibility features
- Wheelchair access to restaurant
- Accessible rooms
Internet
1 available- Free Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Free Parking on Premises
Meals
16 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
- Dining area
- Air conditioning in Restaurant
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
2 available- Spa treatments
- Spa centre
Pool and beach
4 available- Swimming pool
- Beach
- Outdoor freshwater pool
- Sun loungers
Sports
1 available- Gym
Room Amenities
10 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- TV lounge
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.4 km
2.7 km 33 min walk
2.9 km 36 min walk
10 m 1 min walk
Attractions
20- Playa Blanca Beach2.9 km 36 min walk
- Corales Golf Course, Puntacana Resort & Club3.6 km
- La Cana Golf Club3.8 km
- Indigenous Eyes Ecological Reserve5.1 km
- Bavaro Adventure Park | Punta Cana Tours & Excursions5.7 km
Restaurants
20- cafe da manha10 m 1 min walk
- ARA Lounge35 m 1 min walk
- Gourmet Market86 m 1 min walk
- Wok: Asian Bistro87 m 1 min walk
- La Cava Kitchen and Bar217 m 3 min walk
Transit
12- Aeropuerto Internacional de Punta CanaAirport1.4 km
- Aeropuerto Internacional La RomanaAirport58.1 km
- Buses SitrabapuBus2.7 km 33 min walk
- Parada de BusBus3.6 km
- Punta CanaBus6.7 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required