lorena N.
The owners' lack of empathy really upset me, both toward their guests and toward their own Autonomous Community. My siblings and I, eight people in all, had rented Casa Barahona for the weekend of December 1st to 4th. With the DANA storm still battering the Valencian Community and the DGT advising against travel in the region unless absolutely necessary, we decided on November 31st to cancel. The owner refused to return the deposit, even though we had given three days' notice. The problems hadn't started yet when we gave that notice.
