Dave W.
They initially held up my deposit refund, saying there were problems with the card machine, even though it had worked fine when they took the deposit. Then they deducted what came to about £60 for reasons I still don't know. The place felt like a dive or hostel. The blankets were like something from a POW camp, and one had a huge cigarette burn. The TV seemed purely ornamental: the aerial wasn't compatible, and it was so old it wasn't a smart TV, with no internet, so it was useless. There was about an inch of dust on the furniture, which set off my asthma badly. The reception staff member was poor too. I’d have felt more welcome crashing my ex wife’s 40th birthday party. We left the apartment cleaner than it had been since it was built, yet they still didn’t return the full deposit. The whole hotel was a disgrace.

