Hipotels Hipocampo Palace & Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Suite
- Private bathroom
- air-conditioning
- balcony
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Swim-up Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 5 Senior Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Daniel F.
The food was probably the biggest disappointment. Dinner felt like a regular 4-star buffet: the grill was okay, but a lot of the dishes lacked flavor or care, the potatoes were undercooked, and there was no pasta or paella. Breakfast had a good range, including fresh mangoes and avocados, but all three coffee machines made the same poor drinks, and I'd avoid the cappuccino. Lactose-free milk was available, though it came cold unless you asked for it heated. Room service stopped at 9 pm, with no food available afterward. The hotel is split across two buildings with a street between them, joined by a pedestrian tunnel that you have to use to get to breakfast or dinner. The room was decent and clean, but the bed springs creaked with even a small movement. Rules felt unusually strict, including a single one-hour window for changing beach towels, from 16:30 to 17:30. Service didn't feel like a 5-star standard: a couple of people were genuinely kind and friendly, but most seemed disengaged and not very welcoming. Entertainment was average, less engaging than at many other hotels in Majorca. The location is convenient for enjoying the area, and we appreciated the breakfast choice. The hotel didn't live up to its 5-star label for us, especially because of the service and dining.

SARAH M.
The food was outstanding, with plenty of choice for every dietary need, and the transfer from the airport was a nice bonus. This was our first stay at the hotel, though we'd been to Majorca before, and we were delighted from check-in to check-out. The hotel felt clean and airy, and the pool was relaxed, with space and sunbeds for everyone without a rush or crowded feeling. It's a quiet location, but still within walking distance of the beach and the bustle of Cala Millor. We'd come back and recommend it to anyone after a peaceful stay with great food. Book it, you won't regret it.
Murat Y.
We had two rooms, and both were upgraded and quite good. The area is quiet, with an easy walk into town and to a very nice beach. The pool is large and pleasant, though too shallow, and there are plenty of sunbeds. Breakfast was great, and we liked the bar and evening entertainment. In August there was plenty of street parking.
Patrick W.
We ate well throughout the stay, with a wide choice at both breakfast and dinner. Not every dish was excellent, and while the hotel does make some effort for vegetarian guests, I think that could be improved further. Drinks, snacks, and lunch at the pool were fairly reasonably priced. The calm atmosphere stood out to me. Even in high season the pool and restaurant never seemed too crowded, and things were kept in good condition and cleaned up promptly. The staff did a great job, were happy to help, and seemed to enjoy working there. Other guests were mostly German, though there was a good mix of nationalities overall. The rooms were a bit dated, as some people have mentioned. I think the hotel may be about to renovate, but everything was fine for us. The shower temperature did jump around a bit.
Darlen R.
We had a rough start to the trip at another hotel, so we switched to hipotel. At 3 am, Aurelio helped us so much, stored our bags, and gave us recommendations for the area. Such a sweetheart. When we checked in later, Miguel carried our bags up and explained how everything in the room worked. Everyone was really friendly, and the room was spacious, clean, cozy, and well kept. They even have a PILLOW MENU, which is insane. You're right near a road full of restaurants, bars, and shops, and the beach is only 100m away. Perfect location. This was the highlight of our trip, from the staff and service to the room. I'd give it 10 stars if I could.
Amenities
Everything available at this property
General Services
64 available- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Reception desk
- Room service
- VIP room amenities
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Packed Lunches
- Car rental
- Airport transportation
- Tour assistance
- Billiards
- Hiking
- Sun Deck
- Ping Pong
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Highchairs
- Projector
- Parasols
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
9 available- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa tub
Pool and beach
12 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal indoor swimming pool
- Pool facilities
- Beach/pool towels
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
5 available- Bike rental
- Golf course
- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Babysitting service
Room Amenities
4 available- Non Smoking Rooms
- Family room
- Toiletries
- Towels and bed linen
Languages
6 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
68 m 1 min walk
55.6 km
128 m 2 min walk
194 m 2 min walk
Attractions
20- Wild chickens128 m 2 min walk
- Pigeon on the fountain141 m 2 min walk
- Cat Picasso166 m 2 min walk
- Ruta ciclista GR-226 East Mallorca - Monkey Bikes Cala Millor340 m 4 min walk
- Parc Cala Millor529 m 7 min walk
Restaurants
20- Restaurante Amapola194 m 2 min walk
- Granada224 m 3 min walk
- Bar restaurante y cafetería "Entre tierra y mar"231 m 3 min walk
- Uniwok245 m 3 min walk
- Restaurante Perla del Mar265 m 3 min walk
Transit
20- Aeroport de Palma - Son Sant JoanAirport55.6 km
- EstanyolBus68 m 1 min walk
- Cala NauBus127 m 2 min walk
- Hotel SumbaBus146 m 2 min walk
- Aparthotel Marins Cala NauBus199 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply