Lago Garden Hotel & Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bath
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- kitchen
- mini-bar
- private-bathroom
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Deluxe Suite
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- slippers
- tea-or-coffee
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Superior Suite
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- slippers
- tea-or-coffee
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Family Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Marta A.
I came back this year with a friend because I'd stayed here two years ago and remembered the rooms as comfortable and great. On arrival, we were offered a place at a completely different four-star hotel for a lower price. I refused. Instead, we were put in a room at the very end of the hotel, with hot, stuffy corridors that were almost impossible to breathe in. The balcony faced an unpleasant view, and the room was nothing like the one I'd had before. I went straight to reception to explain that this wasn't the room we'd booked. A young staff member checked with management and tried to help, offering a superior room for that night. The next day we moved to a lovely room overlooking the pool and garden, so it seemed settled. The following morning, a different receptionist was there when we went to get the new room key. He was irritated and said we had no right to request a change, that nobody should have offered us the superior room, and that he wouldn't have changed it if it were up to him. He also told us we had to pay €50 for switching rooms. We were shocked. My friend and I were left waiting by the pool from early morning until 2 PM because we couldn't enter any room. After about 15 minutes, the same receptionist came back, apologized, said he'd misunderstood what happened, and told us compensation would be issued. Later that day we finally got the room we'd originally booked. I'm not sure I'd call it a failed vacation, but without that receptionist's behavior, everything would have been perfect.

Oliver G.
The price felt reasonable, so I don't have any real complaints. I stayed five nights and things were generally good, though the hotel is definitely dated. It might have been a true five-star place 15 years ago.
Irina M.
The staff made us feel so welcome, and the building is stunning, almost like a palace from the outside. We were upgraded to a much larger suite with a jacuzzi, which made our stay even more special. We really enjoyed our time there. Everything was perfect!
Layla H.
We chose half board and had plenty of delicious options at both breakfast and dinner. The garden was wonderful too, and we loved spending a few days at the hotel.
Nellie M.
The gardens made the whole place feel like a lush green canopy, and inside there were antiques, ornaments, and grand hallways with lots of comfortable corners to sit in. We also made good use of the spa, which was relaxing and included at no extra charge. It was a luxury, restful break just as we’d hoped. We were unexpectedly upgraded to a family suite. The reception team were welcoming and helpful whenever we needed something, and staff around the hotel greeted us with a smile. In the restaurant, Aida and Mirelis deserve a special mention for going above and beyond, especially with guests who need a little extra support, like my sister, who has MS. The bar staff were also fun to chat with and happy to joke around. The room came with a hairdryer and air conditioning, plus extras like a toothbrush and toothpaste, a razor, and shaving cream. There was a large bottle of water waiting for us, which was especially welcome after arriving late and wanting to rest. A couple of times I had to persuade the maid that we didn't need the room cleaned that day. Thank you to everyone at the hotel. We got the relaxing luxury break we came for.
Amenities
Everything available at this property
General Services
73 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Billiards
- Hiking
- Sun Deck
- Ping Pong
- Year of most recent renovation
- Number of floors (main building)
- Annexe (s)
- Number of floors (annexe)
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- EC
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Free parking
- Free parking nearby
- Free Parking on Premises
Meals
10 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
Business Services
1 available- Conference room
Pool and beach
1 available- Beach
Sports
5 available- Bike rental
- Golf course
- Bicycle hire service
- Bicycle storage
- Gym
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
Languages
5 available- Spanish
- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
211 m 3 min walk
64.0 km
165 m 2 min walk
158 m 2 min walk
Attractions
20- Mallorca Piraten165 m 2 min walk
- Plaça dels Pins471 m 6 min walk
- Street Art577 m 7 min walk
- Cala Son Moll597 m 7 min walk
- Puerto de Cala Rajada789 m 10 min walk
Restaurants
20- Restaurante Oleos158 m 2 min walk
- Locanda paraiso159 m 2 min walk
- Restaurante Chino Can Tomeu249 m 3 min walk
- The rock burger260 m 3 min walk
- Koi Mar Sushi271 m 3 min walk
Transit
20- Aeroport de Palma - Son Sant JoanAirport64.0 km
- Aeroport de MenorcaAirport67.7 km
- Magallanes (Cala Rajada)Bus211 m 3 min walk
- Cala Rajada centre (Cala Rajada)Bus392 m 5 min walk
- Son Moll BeachBus398 m 5 min walk

Stay rules
Important conditions for your stay