Mas del Cigarrer

We were six adults traveling as a family, and they made our short visit as easy as they could. The service was very good and the place had everything perfectly equipped. We’ll be back, highly recommended.

We had a lovely, restful weekend in this rural accommodation. Breakfast was included, generous, and varied, and the young woman serving us was attentive and very helpful. The owner was friendly and helpful too. Our room had its own bathroom and a beautiful view. Outside, there’s a large, well-kept pool with a shaded spot, tables, and chairs, all surrounded by nature. It’s very peaceful, about halfway between two villages with bars, restaurants, supermarkets, and pharmacies. Check their opening hours. There are lots of nearby activities in natural settings, though I’d say a car is essential.

A HORRID experience. Stay away. The owner first gets in touch to arrange cash payment, apparently to avoid agency fees and taxes. That would explain why the app reviews are all glowing. They also don’t record guests, since nobody asked us for ID or anything. We stayed just one day after a family left early. Apparently that’s typical here: people book more than one night and then leave. The beds were hard and infested with bedbugs, and two of us returned with bites. There’s no air conditioning, and the bathrooms are covered in mold. The windows have no screens, so you’re stuck with the heat or mosquitoes. The pool was full of wasps. I counted 43 and pulled them out one day. There were also various insects like the ones in the photos, making swimming inadvisable. One of our children came back with conjunctivitis. Wi-Fi is advertised but there isn’t any. They claim there’s a kitchen in one corner, but that’s a lie. There’s only one kitchen in one house, so if you planned to cook and eat there, forget it. It’s only suitable for sleeping, and even that wasn’t good. The location and the service were the only good parts. Elena is lovely and made the stay less awful. Since the owners don’t care about reviews, we’ve reported the situation to the Generalitat’s Consumer Affairs Office, the Tax Agency, and the booking app, asking them to remove the listing.

This place badly needs maintenance. It gets really hot in summer, with no air conditioning and no mosquito screens on the windows. The pool was full of wasps. They cleaned our room when we left, but not during the other days, and we ran out of toilet paper and had to use what we had in the car.