Hotel Luze El Toro

The receptionist was genuinely lovely, and the hotel is attractive and conveniently placed, close to Pamplona but away from the bustle. Still, one night was enough for me and I won't be coming back. There's no elevator. A ramp leads straight to a flight of stairs, so I'm not sure how it solves the access problem. You'll need strong arms to get luggage up. Dogs are allowed, but my suitcase was covered in fur by checkout, which made me wonder how thoroughly things are cleaned. Anyone with allergies should know. At breakfast, one guest let a dog wander around the lobby and into the breakfast room. It jumped on the lobby furniture while staff tried to catch it, which wasn't the atmosphere I wanted. The “Spa” is basically a small jacuzzi pool, with a €15 entry charge, and didn't feel like good value. There was also a faint sewage-like smell in our room that came and went. Hard to locate, but hard to ignore. The friendly receptionist and pleasant exterior couldn't make up for the stairs, the dogs and that strange plumbing odor.

We had a fantastic stay. The pet-friendly room even had a dog bed and bowls, a thoughtful touch. We'll definitely stay here again when we're in the area.

A characterful, beautiful hotel with excellent food and really good service. It's a little outside central Pamplona, but worth the drive.

I drive from the UK to Spain a couple of times each year with my dog, and this route brought me to the best hotel I've stayed at on those trips. From the warm welcome at reception, I felt relaxed. The rooms were lovely, and the gym was really good for a hotel gym. The outside bar area was a nice, laid-back place too. A woman immediately brought water and a treat for my dog. There's a separate dining area for guests eating with their dogs, and the food there was amazing. Breakfast was first class as well. Every staff member was friendly and seemed to enjoy working there. It's just what you need after a long drive, whether you have a dog with you or not. We'll definitely be back, probably on the way home. Thank you.