Roca Nivaria Gran Hotel
About this property
Dreaming about a first-class hotel? Welcome to hotel "Roca Nivaria Gran Hotel" is located in Playa Paraiso. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: El Pinque, Tenerife Beaches and Las Galgas.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +3
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Estimated reference price
1 / 5 Standard Double room with sea view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
- tv
- with-view
Superior Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
- tv
Presidential Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Guest reviews
Recent reviews shared by hotel guests
We had another very restful stay at the Roca and I'm sure we'll come back. The food was high quality and nicely presented, especially at the Verona Italian restaurant, where the service was terrific. Staff were generally friendly and attentive, with the poolside buffet and Coloquio piano bar standing out. We did have a few small service issues, but management responded professionally and positively. Our standard all-inclusive room was spacious, modern and well equipped, with a partial sea view facing the Beunavista hotel. It was clean and the grounds were immaculate. If sunshine on the balcony matters, I'd suggest upgrading. The wifi has improved since our last visit, there are more English-language TV channels, and the minibar was replenished daily with plenty of bottled water.
The hotel itself is lovely, with a spacious, clean room and an excellent upper sea view. It had separate bathroom and shower areas, a tub and two sinks. The pools look nice, but they were crowded with children playing with balls, toys and inflatables, and jumping or diving despite signs saying not to. This continued during lifeguard hours. One lifeguard did tell a mother that her child couldn't kick a ball around, which seemed fair with people trying to relax nearby. Many guests were families with two or three children or newborns, so there was a lot of noise and crying. Even the hot tub style pool had young children playing and diving. I wouldn't choose this hotel for a quiet couples' trip or a relaxing holiday as a retiree. The gym was decent, though it smelled strongly of plastic and had no ventilation. Food was a major disappointment, the worst of our all-inclusive experiences so far. We were surprised that half board, which covers breakfast and dinner, didn't even include water at dinner. Breakfast was underwhelming, with tasteless scrambled eggs. The pancakes were OK, but the maple syrup wasn't beside them and was hard to find. There was no fresh orange juice, and the juice seemed watered down and pasteurized. The tiny "vegan corner" offered only a small plate of an option, more like an appetizer than a meal, plus a glass of some unpleasant pureed mixture each day. Vegetarian choices were scattered around instead of together. We also saw a mother return cheese to the serving tray after her toddler had picked it up with bare hands. Parents shouldn't let toddlers serve themselves like that. A separate family area, or printed menus with only children above a certain age serving themselves, would help. Fresh fruit selection was adequate, and desserts were usually delicious with a nice variety. The surrounding area is pleasant, with a nice walkway along the water, a few restaurants and a supermarket right in front of the hotel, and a small shopping mall about 15 minutes away. The beach is a tiny, public, black-sand rocky stretch without chairs, and probably not somewhere you'd want to sit. I wish we'd been told about the free shuttle to the other hotel near the busier beach, with its many shops and places to eat. We only found out near the end when asking what there was to see locally. The hotel is lovely, but I absolutely wouldn't recommend it to couples. You may want to skip all-inclusive and eat elsewhere, since the food isn't very good. Perhaps the other Adrian hotels are a better option, as they seem to have an adults-only one, and maybe the food is better there. If you do visit as a couple, bring noise-cancelling headphones for the pool.
The dinner grill was the one part that felt poorly organized. On our first evening, just one chef was cooking fresh fish, and the long queue left many guests giving up. We waited around 15-20 minutes for grilled fish. For a large five-star hotel, that could be handled more efficiently. The rest of our two-night stay was wonderful. Our premium room had a beautiful ocean view, and waking up to it made the visit feel special. The enormous heated saltwater pool was a highlight, with a cozy, carefully designed area, palm trees and a bar right by the water. It's a beautiful five-star hotel with stunning sea views.
The setting is beautiful and the staff are still attentive, but I hope management restores the balance that made this a five-star experience for us. I've visited The Rocca Navaria more than eight times over many years, always treating it as my go-to place for a quiet, relaxing and romantic holiday. The rooms, food and staff used to be consistently excellent. In recent years, the focus has shifted toward families. That may work for some guests, but the atmosphere has changed noticeably. Dinner used to feel refined and peaceful; now it can feel like a busy fast-food restaurant. Family areas are designated, but not well enforced, which takes away from the experience for couples and anyone seeking peace and elegance.
Our room was spacious and had a lovely sea view from the balcony on the 6th floor. There were two sun loungers and a table and chairs out there, and it caught the sun really well. The hotel is beautifully designed, very clean and easy to get around, with plenty of lifts. There's a walkway around this hotel and the one next door. Staff were friendly and helpful whenever there was a problem. The food had lots of variety, with a different theme each night. I also loved the walk-in wardrobe. Buses to different parts of the island run regularly, and the stop is near the hotel.
Amenities
Everything available at this property
General Services
40 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Car rental
- Tour assistance
- Billiards
- Nightclub
- Hiking
- Sun Deck
- Ping Pong
- Garage
- Water park
- Water fun
- Darts
- Solarium
- Family/Kid Friendly
- Extra decontamination measures
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
10 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
Business Services
4 available- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
7 available- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Pool and beach
10 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Public beach
- Next to the beach
- Transfer to the beach (free)
- Children swimming pool
Sports
8 available- Bike rental
- Mini golf
- Water sport facilities
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Gym
Children
4 available- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
Pets
1 available- Pets Not Allowed
Room Amenities
12 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
6 available- Spanish
- German
- Russian
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
79 m 1 min walk
21.6 km
193 m 2 min walk
25 m 1 min walk
Attractions
20- Playa Las Galgas193 m 2 min walk
- Klub Teneryfa993 m 12 min walk
- Cala de las Tortugas1.2 km 15 min walk
- La Caleta de Adeje3.0 km 38 min walk
- Casa Fuerte (Adeje)4.9 km
Restaurants
20- Restaurante Garoe25 m 1 min walk
- Ali Ole68 m 1 min walk
- L'Incontro Ristorante Pizzeria113 m 1 min walk
- Bar Restaurante Francis II118 m 1 min walk
- Constant Grind139 m 2 min walk
Transit
20- Aeropuerto de Tenerife Sur - Reina SofiaAirport21.6 km
- Aeropuerto de La GomeraAirport44.1 km
- Hard Rock HotelBus79 m 1 min walk
- Punta NegraBus264 m 3 min walk
- El AljibeBus410 m 5 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 289
- Floors
- 6
- Year built
- 2005
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F
