Globales Cala Bona

We were really pleased with our 14-day holiday, starting Sep 07, and we're already planning to come back next year. The hotel was quiet and clean, with a good pool area and plenty of sunbeds. Its location was handy for the beach and local attractions, while still being away from Cala Bona's lively center. The food was good quality, with the chef putting together a good selection each day. The staff made us feel welcome from the start and were friendly and helpful throughout. Special mention to Manuel at the front desk, Mr Manolo at the bar, and Mina and Saray in the restaurant.

The staff work hard, and the hotel is spotless. The pool area is very good too, with no scramble for sunbeds. But it feels like a good hotel trying hard to be something it isn't. The bedroom storage is poor, and the layout feels backwards: the bed is in the room with the kettle, fridge and balcony, while the living room has the sofa and TV. You end up staying in the bedroom. Food got repetitive over our eight days, with pork served in different forms and plenty of small salad portions, but little choice for main dishes. Breakfast was fine, though repetitive as well. There was a cheese board in the morning but not at night. The bar and lounge entertainment area is a joke, with impractical seating.

We had a great time at the entertainment on the two nights we stayed in, and ended up dancing. The downstairs pool was lovely, and we got a sunbed whenever we wanted. The water felt freezing at first, but once you got in it was fine, and we swam every day. We also met some lovely people and would recommend staying here. Can't wait to come back. It was our first stay, and the rooms were spacious, bright and a good size, with comfy beds. I only wish there were more places for toiletries in the bathroom. I know there's some room behind the mirror. The place was spotless, and all the staff were friendly and hardworking. The snack bar was great. Breakfast and lunch were good, while dinner was okay but could use more variety.

Cala Bona is beautiful and the hotel is in a great location, but there's little else to like. We paid 2600 for an all-inclusive stay and mostly ate out. I'd read good reviews before booking, but they weren't true. Avoid it if you don't want to waste your money. All inclusive doesn't mean all inclusive here. They charge for water, and the snack bar costs extra. Drinks without a label are just cheap ones, and premium drinks cost another 400 pounds. You get two tokens for drinks, and if you lose them, you can't get any. They only changed our bedding twice during a 10-day stay, saying it was to save on the economy. The food was lukewarm, the desserts were mouldy, and when I told the chef, he said it was fine. The bread was hard and stale, and the coffee machine was always empty. The man at the snack bar got orders wrong and seemed to understand English only when it suited him. Staff didn't smile, except for one nice young woman at reception. They also don't put cushions on the outside seats, saying it's because rain is expected. It just seemed like lazy staff. The entertainment was on twice in 10 days, and both acts were awful. I've heard better on a street corner.