Sercotel Hotel Bahia de Vigo

Breakfast was one of the worst parts of the stay. At 10:30 on the dot, staff started clearing the food quickly, switching off the coffee machines and turning out the lights, even with people still eating. Several guests complained, and it felt rushed and disrespectful. The staff were rude, careless and unwelcoming throughout, leaving the atmosphere uncomfortable. To me, the hotel feels like a tourist trap and doesn’t offer the quality or service you’d expect. Don’t be taken in by its location or appearance. The room was spacious, one of the few positives, but the bathroom was poorly designed. A longer shower sent water out into the room, which was uncomfortable and could be unsafe. The property itself is clearly old. Its attempts at a modern look seem tacky and poorly done, with superficial changes that don’t hide how worn and dated it feels. Things had already started badly before I arrived. An app error created three bookings by mistake, so I contacted Hotel Bahía de Vigo right away and asked them to cancel two. They wouldn’t help and didn’t reply to my messages, despite my clear explanation. I had to pursue the issue through Booking.com customer service. That lack of cooperation and courtesy made a very poor first impression, and the stay didn’t improve from there.