Mercure Avignon TGV Hotel et Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Italian +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 6 Privilege Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- soundproofing
Add your dates to see current rates.
1 / 5 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- soundproofing
Add your dates to see current rates.
1 / 4 Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
Add your dates to see current rates.
1 / 3 Classic Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Brent H.
Dismal. This was massively overpriced for what we got. They called it a “2-bedroom suite,” but it was really just two adjoining standard rooms, nothing like a proper suite. The spa was €30 per hour per person, which felt outrageous for a hotel spa that’s meant to be part of the experience. I had 3 pints of beer, but they tried to charge us for 7. That tells you a lot about the billing. Total rip-off, and I wouldn’t recommend staying here.

Wendy L.
The bed sagged and was uncomfortable, and my Classic Room was missing basic 4-star amenities: no conditioner or lotion, and they tried to charge me for a toothbrush. When I raised it, Accor corporate said the hotel had “local autonomy” to set its own rules, which apparently let it ignore brand standards. Worse, I found unauthorized charges on my bill for things I never requested. The staff were combative and unprofessional when I questioned the errors. If this Mercure can use that autonomy to hit guests with bogus fees and offer zero hospitality, its 4-star rating is a lie. Check every line of your bill or stay elsewhere.
Sophie C.
At Mercure Avignon TGV, I found bogus charges on my bill, and staff justified their unprofessional behavior and shady billing by hiding behind “local autonomy.” Accor corporate was useless and wouldn’t hold them accountable. They also use “eco-friendly” as cover for charging for toothbrushes and removing all amenities from Classic Rooms. The bed was awful. Don’t give them your credit card. #HotelScam #AccorHotels #Avignon
Farid H.
The hotel was well appointed, and the staff were welcoming, friendly, and accommodating, especially Paul. Great place to stay, and I highly recommend it.
Deborah K.
The room was spotless, modern, and even smelled lovely, and the hotel itself is beautiful. Service was warm and amazing. Housekeeping were so accommodating when we asked for towels after using ours at the pool, not realizing we could get them from the desk. Lucas was a fantastic bartender, and we looked forward to our evenings at the bar. On the night we had to pack and spend the evening in our room, he even helped us get some wine ready for it. I’m from the USA, and I’d tell anyone visiting the area to stay here. It was wonderful, and I hope to return someday.
Amenities
Everything available at this property
General Services
67 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Cafe
- Airport transportation
- Taxi booking
- Tour assistance
- Sun Deck
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- Triple rooms
- hotel
- American Express
- MasterCard
- Visa
- EuroCard
- City centre
- Bus/Train station
- Airport
- Ski slopes
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
6 available- Electric car charging
- Parking
- Parking nearby
- Free Parking on Premises
- Car park
- Secure parking
Meals
8 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Dining area
- Electric kettle
- Poolside snack bar
Business Services
2 available- Business center
- Fax and copy machine
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Sports
3 available- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Babysitting service
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
8 available- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Family rooms
- Connecting rooms
- Towels and bed linen
Languages
5 available- Spanish
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
75 m 1 min walk
716 m 9 min walk
2.3 km 29 min walk
36 m 1 min walk
Attractions
20- Remparts d'Avignon2.3 km 29 min walk
- Collection Lambert Avignon2.4 km 30 min walk
- Musée Louis Vouland2.5 km 31 min walk
- Musée Requien2.5 km 32 min walk
- Musée Lapidaire2.6 km 33 min walk
Restaurants
20- Les Gustaves36 m 1 min walk
- Restaurant Equinoxe323 m 4 min walk
- Ô Chalet338 m 4 min walk
- Chicken n’ Tasty Avignon343 m 4 min walk
- Le petit Chalet Crêperie sucrée salée Halal343 m 4 min walk
Transit
20- Aéroport de Marseille ProvenceAirport64.7 km
- Bonne FleurBus75 m 1 min walk
- St-GensBus204 m 3 min walk
- Petit GigognanBus269 m 3 min walk
- RamatuelBus283 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required