Résidence Pierre & Vacances Premium Les Alpages de Chantel

Our group of 17 had three apartments, and the place raised serious safety concerns as well as being dirty and cramped. A cupboard came off the wall in a friend's room and landed on the bed. Luckily nobody was hurt, but it worried all of us. In our apartment, six adults had only one toilet, the rooms felt too small, there were stains on the mattresses, and it smelled bad. The drains were slow, and the shower swung between boiling hot and freezing cold. The boot room was tiny and very cold. The only good point was the short walk to the slopes. With the snow melted, though, this was not ski-in/ski-out.

The showers went from scalding to freezing, and the rooms were dirty, with dusty counters and dirty underwear under the beds. Even small movements made the creaky sofa beds wake you up. The boot room was freezing, and the saunas and steam rooms felt cramped. I wouldn't recommend staying here.

The apartment was clean and comfortable, and the pool, sauna and steam rooms were great, though they got busy at times. There are heated boot racks in the ski lockers. You can ski out from the apartments, but skiing back in is difficult and depends on the snow cover. The village is only a five-minute walk away, but the hill is quite steep and a struggle with shopping.

We had a fantastic stay in this lovely resort apartment complex. It was great value for the money.