Hôtel Restaurant Le Parc Franck Putelat

We’ve stayed at the Pont Levis five times now and will keep coming back. It’s a tranquil spot right by the old town. We walked down to Le Parc for dinner, and all the food was stunningly good, with amazing wine pairings.

The room was nice, but breakfast had serious shortcomings. You have to order it the night before, and if you forget, nobody reminds you. There’s no quick solution or fallback, not even a quick coffee and croissants. You just have to be patient.

What a wonderful experience. We’ll definitely be back. If you get the chance to stay here, do it!

Our stay at the Hôtel du Parc – Frank Putelat in Carcassonne will stay with us as an unforgettable family moment. It was warm, kind, and profoundly human, with immense professionalism. Everything is designed to make you feel pampered, respected, and valued, as if time had briefly stopped. Thank you to the whole team for this rare, timeless experience. Céline at the hotel welcomed us with genuine attentiveness and remarkable care, and we immediately felt safe and at home in an exceptional setting. At the restaurant, the experience was fabulous. José, the restaurant manager, was present and elegant, with a rare ability to make each guest feel important. Laurent and the two sommeliers were extraordinary, attentive without being intrusive, passionate, perfectly pitched, and deeply human. The new menu is incredible. Without a doubt, the restaurant deserves three Michelin stars. This establishment deserves far more than a five-star rating, it deserves to be experienced.