Refuge du Montenvers
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- English, French, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- heating
- iron
- pets-allowed
- private-bathroom
- shower
- toiletries
- towels
- wi-fi
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1 / 6 Standard Triple room
- 3 guests
- Private bathroom
- hairdryer
- heating
- iron
- pets-allowed
- private-bathroom
- shower
- toiletries
- towels
- wi-fi
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Suite
- Private bathroom
- hairdryer
- heating
- iron
- mirror
- pets-allowed
- private-bathroom
- safe
- telephone
- toiletries
- towels
- wi-fi
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1 / 6 Standard Family room
- Private bathroom
- hairdryer
- heating
- iron
- pets-allowed
- private-bathroom
- shower
- toiletries
- towels
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Nicha S.
I paid the full amount through Booking.com, then severe weather led to the train to the destination being cancelled. The hotel contacted me and offered either new dates or cancellation with a refund. I chose the refund. Since this was the day before check-in, Booking.com showed that cancelling would mean a full charge, so I checked with the hotel first. They told me to go ahead and said they'd approve it and arrange the money back. I did as they asked straight away. At first, they said the refund would be handled that same week. Two weeks later, when I followed up, they told me to deal with Booking.com because they were no longer involved. Booking.com then explained they needed written confirmation from the property and asked me to contact the hotel again. I've now spent three weeks going back and forth, despite having paid in full and following the hotel's instructions. Lately they've barely replied. I understand severe weather can disrupt plans, but the lack of follow-through and communication has been really frustrating and unprofessional. Guests shouldn't be left to chase both sides over a refund they were promised. I hope the hotel takes responsibility and resolves it.
Lara B.
The hike to Signal was lovely and mostly clear of snow on May 9, 2026. We slept well in comfy beds, and the rooms and service were great. One thing I'm unsure about is paying for dinner in advance, it probably depends on how much you eat.
Nathan C.
We stayed with four couples in summer 2025, and the staff were amazing. Amy was always smiling, and Elizabeth's love for the place and care for guests were infectious. I came back in December 2025 for a drink and was glad to see Amy, but Elizabeth was gone. This time the service felt rude, scruffy, and unhelpful. Elizabeth really lit up the hotel, and it's a shame she isn't there to welcome guests and help make their stay special.
Anne-Sophie W.
The crowds around Montenvers have taken a lot of the calm out of the visit. There were selfie sticks, TikTok setups, and even drones, with many people coming just for a quick photo. The lines were huge, especially to get back down by train. The meal was a mixed experience. The food was satisfying and well prepared, but two waiters were rude. One refused to seat us for lunch because we had no reservation, even though we hadn't been told hotel guests needed one and the restaurant didn't look full. The tone was condescending. Another, much kinder and more professional staff member, eventually found us a table. Le Refuge de Montenvers itself is beautiful, with warm, carefully considered decor and a jaw-dropping view over the Mer de Glace and surrounding peaks. The setting and design make the trip memorable, but the crowds and uneven service kept it from being the experience it could have been.
jordan M.
We got in at 11:15 pm after a 14-hour climb and missing the last lift by five hours. Even that late, the receptionist was friendly, kind, and got us checked in, making us feel welcome. The room was lovely, and we enjoyed the 90-minute buffet breakfast. I'll be back with my wife.
Amenities
Everything available at this property
General Services
24 available- Smoke Free Property
- Garden
- Terrace
- Outdoor furniture
- No elevators
- Reception desk
- Safe Deposit Box
- Luggage storage
- Library
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Multilingual staff
- Hotel safe
- Luggage room
- Café
- Green Key (FEE)
- Non Smoking Establishment
- Minimum Check In Age
Internet
2 available- Free Wi Fi
- Wi Fi
Meals
4 available- Bar
- Breakfast
- Restaurant
- Snack bar
Business Services
1 available- Meeting room
Recreation & Wellness
1 available- First Aid Kit
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
1 available- Family room
Languages
3 available- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
166 m 2 min walk
2.2 km 27 min walk
77 m 1 min walk
147 m 2 min walk
Attractions
20- Glaciorium77 m 1 min walk
- Gare du Montenvers Mer de Glace165 m 2 min walk
- Grotte de Glace499 m 6 min walk
- Les Planards - Chamonix Mont Blanc3.0 km
- Mont-Blanc Natural Resort3.4 km
Restaurants
20- Le Panoramique Mer de Glace147 m 2 min walk
- Le Signal 2204m660 m 8 min walk
- Buvette des Mottets739 m 9 min walk
- Chalet Buvette de Caillet1.2 km 15 min walk
- La Baraque à Pizz'1.7 km 21 min walk
Transit
20- Aéroport international de GenèveAirport70.9 km
- Montenvers - Mer de GlaceTrain166 m 2 min walk
- CailletTrain1.1 km 14 min walk
- L'ArveyronBus2.2 km 27 min walk
- Les PlanardsTrain2.2 km 28 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply