Kyriad Direct Dijon Nord

The service was excellent in both the hotel and the restaurant. It's clean, tidy, and well run, with a good breakfast. The restaurant stays open late and serves well-prepared food.

I didn't stay at the hotel, just ate at the restaurant with a large group. The food was delicious and the place looked gorgeous. None of us spoke French, but the waitresses knew some English, so we could communicate comfortably. Friendly staff too. I'd recommend the restaurant.

The dining room had a very pleasant atmosphere, and the staff were welcoming and committed. It's a well-run hotel and good value for money. I'd book again.

After a long day travelling with my family, I was hoping for a comfortable place to end the day, but there were problems. The pool was nice for a bit of a break on a hot day, though it isn't large. To get to it, you have to walk through the restaurant in your swimsuit. The main issue was the bathroom hygiene. I complained during our stay, but there was no manager available to deal with it, and still none at 7:30 the next morning. I later submitted a complaint through the Kyriad hotels website. It was passed to the district and local managers, who offered a €60 voucher. I declined because I don't plan to stay at a Kyriad again. It seemed the staff already knew there had been other complaints, but nothing had improved.