Ibis Styles Le Mans South Station

For what we paid, the room was extremely overpriced, especially with so little space and so many missing basics. We booked and prepaid for a one-night stay in a two-bed room. After a long day travelling, I just wanted the room we'd reserved. At first the clerk said there was nothing under my name, even after I spelled it out. Only when I showed the confirmation email on my phone did he find the booking. It was a very strange welcome. I'd have kept looking instead of announcing there was no reservation. The room was clean, but it didn't work for two people and felt designed for one. The two small beds were squeezed together, possibly to leave an adjoining door clear, though we hadn't asked for one. There was only about 15cm between one bed and the wall, and another 15cm between the beds, so there wasn't enough room to get in or out of that bed. A lot of things seemed intended for just one guest: a reading light, bedside table and USB chargers beside only one bed; thin pillows and just one spare; one chair at a tiny table; and no coffee maker, kettle, fridge or safe. With just one bedside table, one person had nowhere to put a drink or phone. Travellers need basics like a table on each side, room to reach both beds, a kettle and an iron. Even a three-star hotel should provide some of these. Almost every TV channel had no signal, including the ones that looked interesting. Breakfast was okay apart from the scrambled eggs, which were cold in the serving tray. It should be easy to keep a tray hot. There were no 'Do Not Disturb' signs on our door or, as far as we saw, on the other rooms. The hotel's responses to other reviews also seem defensive, with excuses instead of real apologies. One reviewer described a clerk flirting with her husband, and the response denied it and called her a liar. They should have said they'd look into a complaint that serious. When people raise missing amenities, the responses brush them aside. The attitude deserves zero stars.