Nathalie G.
I had a disastrous experience with this rental and was compensated by Gîtes de France for the damages. The property differed from its description in several ways: most rooms needed electric lights on constantly, two windows faced a huge wall, the toilet and bathroom smelled musty, some areas such as the closets weren't clean, and the garden was neglected and hard for an average person to access. I was also charged 25% more than the price shown on the organization's website, where this "villa" is no longer listed. It felt as if I wasn't the first to complain, since I was asked to sign a cleanliness waiver on arrival. I should have refused, because I couldn't immediately check whether everything was really clean. The owner should also know that her response to a user's review violates Google's Review Guidelines: she wrote, and I quote, that "some people like to cause harm and feed off criticism to elevate themselves". Other users have also made derogatory remarks about my comment, in violation of those guidelines. That's disgraceful.

