Résidence Pierre & Vacances Le Domaine du Bois de la Grée

The reception staff were consistently welcoming, and I appreciated how keen and quick they were to help. The kitchen was workable: the refrigerator ran well, and although the dishwasher was an older model, it cleaned very well. They provided some cleaning products, which was appreciated, but there weren’t enough. There was also a vacuum cleaner and other sweeping equipment in the wardrobe for us to clean the room ourselves, which felt a bit like a joke. We stayed for a week, and housekeeping never came by or asked if we needed anything. They only go into the rooms after checkout. The rooms are narrow and small. The living room is small too, and once the sofa is turned into a bed, there’s no room for anyone else. The TV is placed absurdly: try watching while eating for twenty minutes and your neck will hurt. Better not to watch anything. The bathroom had enough space, but I’d prefer a bigger room and a much smaller bathroom. The indoor pool smelled of chlorine in the mornings. I don’t know if it was the pool vacuuming system or something else, but after three hours the water was very dirty with hair and dirt. Some guests avoided touching the cleaning water at the pool entrance. The outdoor pool was really cold when it was 17 degrees out, and it sat empty most of the time. Both pools are small for an establishment this size. They have enough space to build larger houses, and bigger rooms would have been a real plus. Management should consider that guests who book for the first time using a promotion may not return if they’re given poorly located, small rooms. That was our experience. Even without a promotion, the prices are great, but this place still doesn’t meet our standards, so we won’t visit again. I can’t recommend staying here despite the positive comments. It’s like finding a bug in your soup, it ruins the meal. Little things can be really bothersome, so think twice. Maybe others say they had a great vacation because they didn’t focus on the details or think with an engineering, teaching, guiding, solution-oriented mindset. You can keep ignoring the facts, but they won’t change.