Amanda W.
As a platinum member, I got a lovely room upgrade for free when I checked in after booking through Expedia. The room was incredibly spacious, and I loved having room to relax. I could see the water from my window and hear the waves at night with it open. The hotel is steps from the water, with stairs down to the beach at low tide, and a short walk from the bus stop and old city. It was very windy one night, and I think a bird or something in the ducts or walls was pecking at the drywall. I worried it might break through. I called the front desk, and they came up, though there was clearly nothing they could do. I appreciated their attentiveness. I fell asleep with earplugs and everything was fine.
