Hotel Arocena
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 20:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Not allowed
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- tv
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1 / 1 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
- tv
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1 / 2 Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
- tv
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1 / 2 Standard Triple room
- 3 guests
- Private bathroom
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Alina K.
We left the hotel and requested a refund after finding fleas in the room. The host came in, saw them herself, but denied there was a problem and asked what she was supposed to do, saying previous guests hadn't complained. She even suggested we were being too picky. We counted at least 10 fleas on the bedsheets and floor as soon as we entered, and I'm sure there were more. Later, the lady emailed us denying everything and charged us for one night. Her response was very unpleasant and unfriendly. I wouldn't recommend staying here.
Karine B.
It was fine.
Mathieu R.
We loved the calm of Saint-Pée-sur-Nivelle and its ideal location for exploring the region. This charming little hotel in the Basque Country had a warm atmosphere and impeccable service. We'd gladly recommend it and will probably return. Thanks again, and safe travels!
Baptiste M.
The hotel has a pool, parking, and shared spaces, which were great extras. It's not exactly new, but the welcome was much warmer than at plenty of newer hotels. We had a wonderful stay, got excellent advice, and felt very warmly received. I'd happily come back, and highly recommend it.
Nadège R.
Laura was such a lovely, pleasant, and helpful person. It's a shame there's no star rating for her. We stopped here on both the outward and return legs of our trip, and it worked really well. The location is good, with lots of places to eat, and Saint-Jean-de-Luz is only 20 minutes away. The price is more than fair, especially with a pool and a garden that has cooking facilities. The rooms are basic but do the job: comfortable bedding and spotless cleanliness were what mattered most to us.
Amenities
Everything available at this property
General Services
5 available- Smoke Free Property
- Newspapers
- Garden
- Terrace
- Family/Kid Friendly
Internet
1 available- Internet access
Parking
2 available- Free parking nearby
- Free Parking on Premises
Pool and beach
2 available- Swimming pool
- Outdoor pool
Pets
1 available- Pets Not Allowed
Room Amenities
3 available- Non Smoking Rooms
- Soundproof rooms
- Family room
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
170 m 2 min walk
12.7 km
83 m 1 min walk
23 m 1 min walk
Attractions
20- Église Saint-Pierre83 m 1 min walk
- L'Ecomusée de la Pelote et du Xistera Pilotari109 m 1 min walk
- Uhina - Balade trottinettes en Montagne à Saint Pée sur Nivelle2.1 km 26 min walk
- Lac de Saint-Pée-sur-Nivelle2.3 km 29 min walk
- TTIKI LEKU3.9 km
Restaurants
20- Café Karrika23 m 1 min walk
- La Gaïta45 m 1 min walk
- Anaiak46 m 1 min walk
- La Nivelle Hôtel Bistro Restaurant92 m 1 min walk
- Aintzira Restaurant du Lac100 m 1 min walk
Transit
20- Aéroport de Biarritz-Pays BasqueAirport12.7 km
- Donostiako aireportuaAirport19.5 km
- Xan Ithurria GantxikiBus170 m 2 min walk
- San-KristobalBus300 m 4 min walk
- OlhaBus573 m 7 min walk

Stay rules
Important conditions for your stay