Llys yr Onnen

After driving nearly four hours, we were told the prepaid two-room apartment we had booked and had confirmed by the owners could not be provided because of fire safety issues. They offered only one room, and nobody had called ahead to warn us. We walked around the whole hotel and saw no fire safety problem, so it felt like they had simply lied. They told us to cancel the booking ourselves and claim a refund, and I hope we get one. With it being a Bank Holiday, there wasn't a single room available in town, so we had no choice but to head back home. The staff were incredibly irresponsible.

We stayed here for two days during a golf trip in west Wales. The apartment was spotless and really comfortable, with three double bedrooms and one en-suite. It sits in a quiet part of town, but the centre is very close. We highly recommend it.