The Merlin by Innkeepers Collection

The food was very nice, but the service wasn’t great. We had five different waiters, and after we’d ordered, my pasta turned out to be unavailable. When the manager asked if there was something else I’d like, I asked to see the menu and whether anything else was unavailable. We’d already been told two items were off the menu. We were shown to a small table, and the starter arrived after ten minutes.

We needed somewhere to stay near Tatton Park, and this worked perfectly. It was easy to reach, with plenty of parking in a quiet location. The hotel was clean and nicely decorated, and the staff were really friendly and welcoming. Our family room had a huge bed, and we all slept comfortably and well.

They contacted us before our stay to explain there was no hot water because of a burst pipe. We could have cancelled, but chose to keep our booking, and they adjusted the room price to account for the inconvenience. The room was clean and warm, had all the facilities we needed, and a comfortable bed. The location was lovely, close to Alderley Edge shops. We had a very nice stay at the Merlin, Alderley Edge, from start to finish. We’d booked the wine and dine menu, and both the food and staff were amazing. Megan, Jemma and Brad were friendly, polite and professional while serving us food and drinks. Gary welcomed us when we arrived, and all the staff were excellent. Breakfast was delicious. Thank you!

A lovely hotel in a good location, with very friendly, helpful staff. I’ll definitely go again.