The Hugo - Hotel Concept Canterbury
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 6 2 Bedrooms Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 6 Deluxe room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 6 2 Bedrooms Apartment
- Private bathroom
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Grace H.
There were some lovely design touches in the king deluxe room, along with a big walk-in shower, double sinks, lots of complimentary extras and a comfortable memory foam bed. But for me, it felt like design had been put ahead of comfort. The pillows were extremely thin, so if you prefer a firm or thicker one, bring your own. The blankets were thin too, and the room got extremely cold. The aircon was meant to provide warmth, but it stayed cold. There's very little space to put your belongings, so things end up scattered around. And with lively pubs on either side, it was very noisy. Their check-in pamphlet says The Hugo is supposed to be “for sleep”, but I've never had a worse night's sleep, even with the complimentary ear plugs. At £120 a night, it was very expensive for what it is. I wouldn't stay again.

Daria P.
We had a very comfortable mattress, and the bathroom was new and spacious. The place was modern and clean, and the location on the main street couldn't have been better. Best place we've stayed!
elena Z.
There are lots of places to eat right outside, and both the train and bus stations are close by. The room was cosy and generally clean, with easy self-service access. It's on the pedestrian street between two pubs. Ben was attentive, and communication went smoothly.
Harriet C.
It was a perfect spot for getting around Canterbury, and we had excellent communication and organisation. The room was beautiful, and staying there really felt like a holiday, a chance to switch off and relax.
Hannah R.
For my graduation, I stayed in room 2. It was quiet even on the high street, and the bed was super comfy. The little room was cosy, lovely and nicely decorated, with a thoughtfully planned design. Everything was clean, and the shower and bathroom were great, with toiletries supplied. I enjoyed using the coffee machine in the morning, and it was handy to have a hairdryer. A bit more space for bags could be useful, but for a short stay it wasn't an issue at all.
Amenities
Everything available at this property
General Services
18 available- Air conditioning
- Smoke Free Property
- Heating
- Fire Extinguisher
- Dishwasher
- All Spaces Non Smoking (Public And Private)
- Radio
- Room service
- Carbon Monoxide Detector
- Smoke Detector
- Iron and board
- Laundry
- Safe Deposit Box
- Microwave oven
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Internet
2 available- Free Wi Fi
- Free internet
Parking
3 available- Parking
- Parking nearby
- Free Parking on Premises
Meals
2 available- Coffee/tea for guests
- Kitchen
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
82 m 1 min walk
385 m 5 min walk
107 m 1 min walk
9 m 1 min walk
Attractions
20- Westgate Towers Museum & Viewpoint107 m 1 min walk
- Westgate Gardens197 m 2 min walk
- Franciscan Gardens209 m 3 min walk
- Canterbury Punting Company270 m 3 min walk
- The Canterbury Tales Immersive Experience361 m 5 min walk
Restaurants
20- Mittsu Sushi9 m 1 min walk
- Cafe St Pierre23 m 1 min walk
- Dubai Shawarma Canterbury25 m 1 min walk
- Nando's Canterbury30 m 1 min walk
- Tacos Locos30 m 1 min walk
Transit
20- London Southend AirportAirport41.7 km
- St Peter's PlaceBus82 m 1 min walk
- Westgate TowersBus146 m 2 min walk
- Canterbury West Railway StationBus363 m 5 min walk
- Canterbury WestTrain385 m 5 min walk

Stay rules
Important conditions for your stay