The Swan

The only real plus for us was the very central location. At about £100 a night, I expected more, and I won’t stay again. I thought the Google reviews meant the place would be half decent, but I was wrong. There are other nearby options at similar prices with better reviews. Sleep was awful, even compared with central London. The secondary glazing was broken, so plenty of sound got through. A fire alarm woke us at 3am, stopped a minute later, and nobody explained or acknowledged why it had gone off. We were told there was parking, but it was “being dug up”; when we returned the second evening, the parking area was full of staff cars. Because the hotel is so central, we had to park a good walk away. There was no ventilation in the room, so washing made the whole place steam up. For a two-night stay we got half a toilet roll and no spare, which seemed unusual for a “hotel”. With the shower mixer tap, the water was either scalding or cold, so a bath was the only option. The TV mirror thing in the bathroom seemed to be just for show, since the remote did nothing.