1 Craven Hill Gardens
About this property
A great hotel to have a nice rest before long walks around the city. Hotel "1 Craven Hill Gardens" is located in London. This hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Bayswater, Elfin Oak and Italian Gardens.
Popular facilities
Good to know
- Check-in
- From 23:30
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
Rooms
Estimated reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- wi-fi
1 / 6 Standard Family room
- Private bathroom
- private-bathroom
- wi-fi
1 / 6 Standard room
- Private bathroom
- private-bathroom
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
The problems started with the cot: we were quoted £50 a night for our infant, and when we said no, the male guest services staff member got annoyed and said our booked room was too small. He also said the hotel was full, so there was nothing he could do. Once inside, the room was much smaller than the Booking.com listing suggested and had neither the advertised kettle nor a mini-fridge. My wife asked reception about this calmly. The same employee offered an upgrade for another £120, then became agitated when she showed him the room photos on Booking.com. He blamed her for not reading the description, said it wasn’t his problem, and made a sexist remark about her speaking for me. Then he waved his hand in her face and ordered her to leave. I went down to challenge how he’d treated her. He withdrew the upgrade, saying her “attitude” meant it was no longer available, and added that women shouldn’t come to his desk and raise their voices. With no fridge and the late hour, we had to throw away the groceries we’d bought for our baby. We’re staying here now, and what began as a friendly check-in turned into a deeply disappointing experience. Management has replied to similar Google Reviews saying they would deal with these issues, but nothing seems to have changed.
We paid a good price for a clean room, and the shower was good too. The bed felt too hard to me, though, and the room got stuffy unless we opened the window. Since we were on the ground floor, people could then see straight in. It’s handy for getting to Hyde Park on foot, and even Knotting Hill isn’t far. Paddington Station is around 8-10 minutes away. The rooms are small, but that’s pretty normal for London.
I only needed somewhere for less than 12 hours, otherwise I’d have found another place. The bathroom stank of mold and had visible mold all over. There was even a q-tip on the windowsill, so I’m not sure how thoroughly the rooms are cleaned. The location is great, close to Paddington Station but far enough away from the crowds and noise. My room was actually quite large for this area.
We’d booked and paid for the room in advance, but when we arrived without our bank cards, the man at reception turned us away. We offered a contactless security deposit, or to leave our iPhones or car keys, and he still wouldn’t accept it. He gave us no alternative or possible solution. I know it was our fault for forgetting the cards. We’ve run into this issue at another hotel, where a contactless deposit worked, so I don’t understand why a 4 star hotel couldn’t accommodate us. The way the receptionist treated us was really disappointing.
£42 for a night in central London was an amazing price, and the room was lovely. The staff were really accommodating. Chaker at reception was so helpful and took great care of us and our luggage. Amazing hotel, I’d definitely come back 🥰
Amenities
Everything available at this property
General Services
6 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Smoke Detector
- Luggage storage
- Cafe
Accessibility
1 available- Accessibility features
Internet
2 available- Wi Fi
- Internet
Pets
1 available- Pets allowed (under 5 kg)
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
221 m 3 min walk
367 m 5 min walk
1.4 km 18 min walk
78 m 1 min walk
Attractions
20- Hyde Park1.4 km 18 min walk
- Science Museum1.8 km 22 min walk
- Natural History Museum1.8 km 23 min walk
- Victoria and Albert Museum1.9 km 24 min walk
- Buckingham Palace3.1 km
Restaurants
20- The Central Pantry78 m 1 min walk
- Lagenda - Chinese & Malaysian Restaurant103 m 1 min walk
- Peckham Bazaar109 m 1 min walk
- Halepi138 m 2 min walk
- Whites Grill193 m 2 min walk
Transit
20- London City AirportAirport16.4 km
- London Heathrow AirportAirport19.6 km
- Leinster TerraceBus221 m 3 min walk
- Inverness TerraceBus224 m 3 min walk
- Porchester TerraceBus235 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 32
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- G
