The location really is great, and the two gentlemen on staff were lovely. They agreed my apartment had a lot of damage, though they couldn't move me because occupancy was high. I asked to switch, but was told the place was fully booked. I booked at the last minute. Room 19 was spacious and had a nice view, but it was very worn and dated, with a lot of damage. Noise from other apartments and the street woke me at or before 7 every morning, so I couldn't sleep in. I was also uncomfortable with how easily people in other apartments could see into my room. In the bedroom, only two of the six sockets worked, so I had to choose between using the lamps and charging my devices. There was no room cleaning on the weekend, and used-up toiletries weren't replenished. An older man at reception saw me struggling with two suitcases as I left after checking out with him, but made no effort to help me up the ramp or with the door. Despite the convenient location and the helpful staff, I won't be back.
Arlington Apartment London
About this property
A great option for family vacation: apartment "Arlington Apartment London" is located in London. This apartment is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the apartment. Places nearby: 50 St James, Green Park and Burlington Arcade.
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Estimated reference price
Guest reviews
Recent reviews shared by hotel guests
The apartments were spacious and well furnished, and the location couldn't have been better. Everyone was friendly and helpful, especially Elana, who handled an issue we had amazingly.
The location is excellent, and most of the staff were welcoming, friendly, and helpful. They deserve credit for their professionalism. My interaction with the hotel manager was disappointing. He came across as dry and unsmiling. When I asked a question, he gave a brief reply, turned away, and walked off without checking whether I needed more help. Courtesy and even a simple smile matter in hospitality, and I hope his manner improves.
The studio was clean and tidy, with a bed, dishwasher, washer, and all the kitchen utensils I needed. It also had a nice lobby and great staff, and the apartment was close to most places and the subway. The main issue was that nothing gets refilled. We ran out of soap and shampoo, but replacements weren't included. For what guests pay for the location, I think it's disrespectful not to provide more.
Elena was responsive and supportive, and the housekeeping staff worked hard and took great care of us. Our first night in the two-bedroom flat wasn't comfortable. It was quite old and hadn't been renovated, which led to several problems. The team handled things kindly and professionally, though, and upgraded us to a renovated, very modern three-bedroom apartment. That made a big difference to the stay.
What's nearby
Explore attractions, restaurants and transport around the hotel
36 m 1 min walk
108 m 1 min walk
588 m 7 min walk
18 m 1 min walk
Attractions
20- Buckingham Palace588 m 7 min walk
- St James's Park623 m 8 min walk
- Trafalgar Square895 m 11 min walk
- The National Gallery902 m 11 min walk
- Westminster Abbey1.2 km 15 min walk
Restaurants
20- Nabim18 m 1 min walk
- Arlington20 m 1 min walk
- Le Caprice21 m 1 min walk
- Seven Park Place Bar & Lounge at the St. James’s Hotel & Club62 m 1 min walk
- Francatelli London66 m 1 min walk
Transit
20- London City AirportAirport13.4 km
- London Heathrow AirportAirport22.3 km
- SouthboundMetro36 m 1 min walk
- NorthboundMetro57 m 1 min walk
- Green ParkMetro58 m 1 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- G
