Harjit K.
The staff were kind and helpful, both face to face and on chat, and a strong man and his lady even helped carry my two heavy suitcases upstairs when I arrived. That was a lovely reminder that there are good people in London. But four floors with no lift made the stay a nightmare. My legs might have gained extra muscle, but I wouldn't recommend it to anyone over 40, or to older people. I'd only suggest staying if your apartment is on the first or second floor. The entrance was filthy, with rubbish and garbage bins there to “greet me.” I stayed two weeks in early 2024, in a fourth-floor flat where the WiFi was a problem. The site staff helped sort out that apartment's connection, but WiFi was still a headache because they kept wanting to use a dongle. To me, those devices are for places with patchy or no internet, like a beach or a distant park. Authorities shouldn't allow rentals on three floors or more without a lift.
