Charlotte Street Hotel, Firmdale Hotels
About this property
Your vacation should be comfortable! Hotel "Charlotte Street Hotel, Firmdale Hotels" is located in London. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Crabtree Fields, Goodge Street and The Building Centre.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- GBP 78 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English, French, Multi-language staff +2
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
Deluxe room
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
Deluxe room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 Bedroom Suite
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- telephone
1 Bedroom Suite: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 6 Suite
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- telephone
Suite: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
Superior Suite
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- telephone
Superior Suite: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
I live in London and had been meaning to stop by for ages, so this week I brought my Mum for an afternoon break. Justas served us and was lovely. He made delicious coffee and even found extra cookies after we said how much we liked them. We came back for cocktails that evening, and he impressed us again with his cocktail skills. The drinks were delicious, and he and the rest of the team made the visit a real treat. Thanks, Justas and team!
Yuka deserves a special thank you. We loved every moment at the Charlotte Street Hotel. The room was amazing, and the atmosphere made for exactly the relaxing, elegant, memorable stay we wanted. The whole team was exceptional.
The welcome was excellent from the start, with two doormen greeting us and showing us in. I met up with a school friend visiting from out of town, someone I hadn't seen in a very long time, and we wanted a relaxed meal in a hotel restaurant. Charlotte Street Hotel was just right for that. A friendly male staff member served us promptly and told us about the live music. We were listening to a brilliant jazz singer, though I wish I could remember her name. The staff stayed friendly and relaxed throughout our long catch-up, which helped us feel at ease. I've eaten here five or six times over roughly a decade, but this visit felt especially lovely. It was my friend's first time, and she liked the restaurant's atmosphere and interior design. We had a classic meat dish for lunch, while a few nearby diners were enjoying what looked like delicious Afternoon Tea. All three tables had smiling guests, and I made a note to try the tea next time 🍵🍰. Before leaving, we spoke with some of the long-serving staff. My friend heard about other hotels in the Firmdale Group in London and New York, which could come in handy for future school reunions.
The food was really tasty, the menu had lots of options, and portions were generous. We loved our stay and look forward to coming back to Charlotte Street, despite what I started calling Honesty-Bar-Gate. The reason for four stars is the bar bill. The honesty bar had a good selection, but the way drinks were measured made the charges odd. We each had two large gins, four measures altogether, but were charged for five. When we questioned it, we were told the hotel's jigger, or thimble measure, was larger than a normal measure, which explained the extra cost. Keep that in mind. It's ironic given it's an honesty bar. Mmmmm. The hotel is beautifully styled and decorated to a very high standard. Our room felt luxurious, and the bed was enormous, at least eight feet wide. Staff were attentive and clearly trained to provide top-notch service.
The staff were the nicest and made the whole visit feel warm and welcoming. This charming hotel is in a perfect spot on a beautiful London street. I think I've found my go-to place whenever I'm in London ✨
Amenities
Everything available at this property
General Services
34 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- Indoor Fireplace
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Airport transportation
- Polish
- Tour assistance
- Library
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
5 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
Business Services
4 available- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
3 available- Massage
- Spa
- First Aid Kit
Sports
1 available- Fitness facilities
Children
2 available- Playroom
- Babysitting and childcare
Pets
1 available- Pets Not Allowed
Room Amenities
12 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Languages
4 available- English
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
229 m 3 min walk
243 m 3 min walk
1.2 km 14 min walk
5 m 1 min walk
Attractions
20- The National Gallery1.2 km 14 min walk
- Trafalgar Square1.2 km 16 min walk
- St James's Park1.7 km 22 min walk
- Buckingham Palace2.0 km 24 min walk
- London Eye2.0 km 25 min walk
Restaurants
20- Oscar Bar & Restaurant5 m 1 min walk
- Obika18 m 1 min walk
- Zuma, ROKA & Oblix Careers20 m 1 min walk
- BarnYard23 m 1 min walk
- Bricco e Bacco23 m 1 min walk
Transit
20- London City AirportAirport13.1 km
- London Heathrow AirportAirport23.0 km
- Stephen StreetBus229 m 3 min walk
- Goodge Street StationBus233 m 3 min walk
- Goodge StreetMetro243 m 3 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Hotel information
- Total rooms
- 52
- Floors
- 5
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- G


