Earl's Court Ongar Road Apartments

I’m at the West Brompton location, which is a lovely property in a good area. There’s a washing machine and a full kitchen, but Flying Butler has failed to sort out two major problems. First, the bed is two singles pushed together, not a double. The mattress piping sticks up so much that there’s a ridge down the middle and no way to spread out. To me, that makes it single-bed accommodation, whatever it’s called. Flying Butler offered a mattress topper, but it’s thinner than the duvet and didn’t help at all. Second, the fridge keeps switching from cold to warm. I’ve lost over £120 worth of food because of it, and Flying Butler has been useless at fixing it. To be fair, they offered alternative accommodation, but it’s much farther from my workplace, so staying put is the lesser evil. The main points remain that the bed is uncomfortable, the two singles are pushed together, and the fridge is useless.