Islington Inn

I didn't stay there, but I did book a room. I booked the wrong dates by mistake, something that could happen to anyone, and immediately asked Booking.com for a free cancellation and called the property. Booking.com did what it was supposed to, but despite several requests and calls, the hotel didn't help and kept delaying things. They seem not to care about their guests or support customers, perhaps just to make a little more money. I'd tell people to be careful before booking and choose somewhere else. Their rating isn't good anyway, in my opinion. I also complained about this attitude to Booking.com, if that makes any difference. Still, I think it's good to leave a note about it.

The shower was probably the best I've ever had, with amazing warmth and outstanding pressure, even if the shower cubicle was small. The desk staff were helpful and gave us extra duvets to make the bed more comfortable. But the room barely fits a double bed and a table, and the bed was so hard it felt like sleeping on the floor. Phone service was terrible, no one wanted to talk or help. Thin walls meant the maid was shouting, banging around and complaining about her job at 6-7am, so sleeping in wasn't an option. I wouldn't stay here again.

This place needs far more than another refurb, it feels like it should be torn down and rebuilt. The toilet and plugs don't work, and the mattress is prison-level. Every five minutes someone uses the lift and a buzzing sound fills the room, even at 3 a.m. Street noise and light are brutal, and there's barely room for a large suitcase. As someone who cares about other people, I'd urge you to find somewhere else to stay.

The bus stop right outside is handy, and I’d happily stay here again. The room was compact but had what I needed, including a fan, and the bed was comfortable. Everything was neat and clean, including the bathroom, where there were towels and toilet paper. The shower was easy to use.