Kingston Luxe Suites Riverside Apartment Belvilla
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Rebecca M.
The room was fine, and so was the location, but getting inside was a mess. There were no staff at the property, and neither the hotel nor Booking.com sent me the entry PINs ahead of time. Some of my family members staying there had the same problem. I had to call support, whose agents referred to the hotel by a different name than the one I’d booked. Even after I got the codes, they wouldn’t work until the stated 3pm check-in time, which caused a lot of confusion and stress. The hotel and support staff should have explained that clearly. Checkout at 10am is very early.
Natalie H.
I ended up having to find somewhere else to stay after sitting on the floor for an hour. The room code didn’t work, and the outsourced call centre just kept saying they were “checking.” There wasn’t a reception on site, despite the information I’d been given, and they told me to ask another guest for help. I’d requested early check-in and was told it was approved, with reception or a phone call offered as backup. It turned out that confirmation was a lie. I can’t cancel the booking, and all I’ve received are fake apologies. On what was supposed to be my second day, I also got a random Wi-Fi email with the network name and a wrong password.
Peter G.
The room was new, high spec, and very good. Getting in was another story. There are two keypads on the outer door, with no clear indication which to use, and the room keypad only worked on my third attempt. When I came back from an evening out at 11pm, I couldn’t get in at all. I spent 10 minutes in the corridor while the text-only help desk sent me a new code that worked. The man in the next room said it had happened to someone else the week before. They’ve put money into the rooms, but the entry system needs attention. I won’t be back.
Inês C.
The room was filthy, with a really dusty, nasty carpet and dusty dishes. Check-in was late because the room wasn’t ready, and when we did get in, it still hadn’t been cleaned properly. I wouldn’t recommend it at all.
Saro K.
The carpets are badly soiled and need cleaning or replacing. The kitchen also needs a better clean and more cooking equipment. The refrigerator door is broken and won’t close, so it needs replacing.
Amenities
Everything available at this property
General Services
37 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Washing machine
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
1 available- Accessibility features
Internet
2 available- Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
9 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
- Kettle
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
6 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- TV
- Hairdryer
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
31 m 1 min walk
346 m 4 min walk
7.4 km
32 m 1 min walk
Attractions
20- Royal Botanic Gardens, Kew7.4 km
- Natural History Museum12.2 km
- Science Museum12.2 km
- Victoria and Albert Museum12.4 km
- Hyde Park13.6 km
Restaurants
20- London School Of Coffee32 m 1 min walk
- To Kefi98 m 1 min walk
- Atariya Kingston112 m 1 min walk
- Norbiton kitchen120 m 2 min walk
- The store131 m 2 min walk
Transit
20- London Heathrow AirportAirport13.3 km
- London City AirportAirport25.8 km
- Gordon RoadBus31 m 1 min walk
- Manor Gate RoadBus111 m 1 min walk
- Station RoadBus122 m 2 min walk

Stay rules
Important conditions for your stay