Montcalm Royal London House, London City
About this property
Dreaming about a first-class hotel? Welcome to hotel "Montcalm Royal London House, London City" is located in London. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Britannic House, Wesley's Chapel and Broadgate Ice Rink.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- GBP 60 per guest/night
- Airport shuttle
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Accommodates
- Up to 2 guests
Rooms
Reference price
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bedsheets
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- shower
Deluxe Double room: Room Amenities
- slippers
- soundproofing
- tea
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- shower
- slippers
- soundproofing
Superior Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- soundproofing
Deluxe Twin room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
Montcalm Double Club room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
- workstation
Guest reviews
Recent reviews shared by hotel guests
The therapist was excellent, professional and pleasant, but the room made the massage hard to enjoy. It was exceptionally small, like a repurposed side room rather than a proper treatment space. Since it was right next to the women's changing area, conversations, hand dryers and general noise could be heard throughout. I noticed other guests being collected personally for their appointments, while I was left waiting in the lounge despite being there before my treatment time. I booked a £99 package for two hours of spa access and a 60-minute massage. Before visiting, I contacted the spa specifically to check that I could use the facilities before my treatment, and was told that could be arranged. But on arrival I waited around 20 minutes, cutting into that pre-treatment time. The biggest problem was the atmosphere. For a luxury 5-star property, the spa felt small, overcrowded and noisy. The changing rooms were cramped, finding a free locker was difficult, and there were no loungers or places to relax. The jacuzzi was constantly loud because of the pool machinery, and guests talked across the facilities at full volume. It felt far from the peaceful luxury spa I expected. I chose it for its luxury positioning and reputation, but the experience felt smaller, louder, busier and much less premium than advertised. It's a shame, since the therapist herself was excellent. I left more stressed than relaxed, the opposite of what I wanted from a spa visit.
My partner was on crutches, and everyone did all they could to make sure we were comfortable. The customer service from everyone we met was exceptional, and the guy at the front door was especially friendly and helpful. When we got to the room, we found that Myroslava had decorated it beautifully as a surprise for my partner's birthday. We felt welcome from the moment we arrived at the Montcalm Royal London House. We'll definitely come back.
Staff were super friendly throughout our two-night stay at the Montcalm. We arrived early after booking three rooms, and they kindly let us into one of them ahead of time. The rooms were a good size and really nice. We also enjoyed a drink at the rooftop bar, with amazing views on a beautiful evening. The location worked well, close to Liverpool Street and restaurants.
The spa was lovely and relaxing, but the gym was very minimal. Breakfast was okay over the two mornings, and the second day was much better than the first. We ate dinner outside the hotel. I went to the Montcalm Royal for a birthday treat. Staff were attentive and welcoming when we arrived, and the entrance looked very fancy. That impression changed when we saw the room. There were stains on the curtains, carpet and walls. It was pretty disgusting, especially for what my fiancé paid. The hotel needs a major makeover or a deep clean. I told management I was disappointed, and they said they'd refund my fiancé 20%.
We're already booked to come back this Saturday for Barbara’s birthday, after such a delightful stay last Friday. Mark at concierge gave outstanding service, and Divine at reception welcomed us warmly and took great care of us. Everyone made us feel like valued guests, and no request was too much trouble. The Montcalm Royal London House, City has modern elegance with high-tech comfort, and our room had great city views. The bar and restaurant were fabulous, with delicious food. The spa and swimming pool were a real place to unwind. Thanks to all the staff for making the stay so memorable. Best wishes, Chris and Barbara 🤗
Amenities
Everything available at this property
General Services
30 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Room service
- Linens
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Coffeemaker
- Area shuttle
- Tour assistance
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Upper floors accessible by elevator
- Accessibility features
Internet
2 available- Free Wi Fi
- Internet
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
Business Services
2 available- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
4 available- Steam room
- Sauna
- Spa
- First Aid Kit
Pool and beach
3 available- Indoor Pool
- Beach/pool towels
- Children swimming pool
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
20 m 1 min walk
309 m 4 min walk
1.2 km 15 min walk
11 m 1 min walk
Attractions
20- St. Paul's Cathedral1.2 km 15 min walk
- London Bridge1.5 km 19 min walk
- Tower of London1.7 km 21 min walk
- Borough Market1.8 km 23 min walk
- The Shard1.9 km 24 min walk
Restaurants
20- Aviary11 m 1 min walk
- Burdock14 m 1 min walk
- Dolcezza Alphabeta42 m 1 min walk
- HAZ Finsbury Square53 m 1 min walk
- Pizzabuzz73 m 1 min walk
Transit
20- London City AirportAirport9.8 km
- London Heathrow AirportAirport26.4 km
- Finsbury SquareBus20 m 1 min walk
- Epworth StreetBus128 m 2 min walk
- Finsbury Square / MoorgateBus150 m 2 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Parking
Parking - Extra charge may apply
Hotel information
- Total rooms
- 253
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- G
