Park Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Italian, Arabic
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- coffee
- desk
- fan
- hairdryer
- heating
- iron
- kitchen
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- desk
- fan
- hairdryer
- heating
- iron
- kitchen
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
- towels
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1 / 3 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- coffee
- desk
- fan
- hairdryer
- heating
- iron
- kitchen
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
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1 / 4 Standard Triple room
- 3 guests
- Private bathroom
- coffee
- desk
- fan
- hairdryer
- heating
- iron
- kitchen
- private-bathroom
- shower
- tea
- tea-or-coffee
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Marcin K.
We left Park Hotel Ilford immediately and didn't stay even a minute. We arrived around 2:00 a.m. on 26 January after a long trip, and there was a violent argument outside, with shouting and aggressive behaviour. It felt unsafe before we even went in. Inside, the corridors smelled strongly and unpleasantly, suggesting serious hygiene problems. The hotel charged a £100 deposit straight away, before providing proper accommodation and without a clear explanation. The room was unfit to stay in: the walls and wallpaper were dirty and stained, the bedding smelled repulsive, and the condition was so bad I couldn't even sit on the bed. Staff showed us two other rooms they said were better, but they were just as unacceptable and far below any reasonable standard. We told them we couldn't stay, and the whole situation caused extreme stress. I was at the limit emotionally because of the surroundings, room, and atmosphere. Booking.com refunded just £10, and the hotel still hasn't returned the £100 deposit, charging us for a room that was unsafe, unhygienic, and never used. This caused serious distress and ruined our trip. Keeping the deposit in these circumstances is irresponsible, unethical, and unacceptable. I warn other travellers, especially anyone arriving late at night. I'll pursue formal complaints and financial dispute procedures.
sonu K.
I can't recommend this hotel. The £100 deposit wasn't mentioned in the booking details, and when I arrived with my wife and four-year-old son, my card's online limit had run out. Staff wouldn't let me check in, then kept us waiting at reception for three hours. They refused when I offered the deposit in cash. You don't get the deposit back after checking out, and they didn't even provide a hotel plate for heating food.
Dimas P.
The deposit issue has been sorted, and I have to say the room is nice. The cleaning lady was kind and did a very clean job of my room. Earlier, I was told the deposit would arrive within at least five working days, but after seven days I still hadn't received it. I said I'd change my review once it came back.
Katia R.
The staff were caring and provided very good customer service. I had a spacious room with a pretty view, and the breakfast was generous and delicious. The location is handy and well connected by public transport. I had a very pleasant stay at Park Hotel, facing beautiful Valentine's Park.
Emily P.
We paid the security deposit after booking through booking.com, then were shown a family room. It was large, with a double bed and two singles, but the double was broken; there were dirty rags on top of the wardrobe, a filthy carpet, and splatters on the mirror. Reception helped us move to another family room, which seemed brighter at first, but it had several mouse poison boxes. Luckily, our autistic son was staying with his grandparent that night. We also got several bug bites on our legs during the short time there. The hotel said they couldn't refund us immediately and that we'd need to go through booking.com. They said the deposit would take seven days to return, even though we'd arrived only 20 minutes earlier. They offered to move us to their sister hotel, rated one star higher, at no extra charge. We declined because it was 9 p.m. and couldn't be sure the same thing wouldn't happen there. For nearly £50 a night, I'd expect some level of cleanliness, without mouse boxes in the rooms. If I could give zero stars, I would.
Amenities
Everything available at this property
General Services
15 available- Shopping on site
- 24 Hour Reception
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Garden
- Television in lobby
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Transfer services
- Family/Kid Friendly
- Extra decontamination measures
- Additional Measures Against COVID 19
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
2 available- Free parking
- Parking nearby
Meals
6 available- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kitchen
- Kettle
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
Languages
3 available- English
- Italian
- Arabic
What's nearby
Explore attractions, restaurants and transport around the hotel
22 m 1 min walk
7.1 km
11.0 km
271 m 3 min walk
Attractions
20- Greenwich Park11.0 km
- Tower of London11.8 km
- Tower Bridge11.9 km
- London Bridge12.5 km
- The Shard12.6 km
Restaurants
20- Piccolo Pomodoro271 m 3 min walk
- Pizza Hut295 m 4 min walk
- Valentines Park Cafe363 m 5 min walk
- London Darbar442 m 6 min walk
- Al Khayma453 m 6 min walk
Transit
20- London City AirportAirport7.1 km
- London Stansted AirportAirport37.5 km
- Valentines ParkBus22 m 1 min walk
- Bethell AvenueBus163 m 2 min walk
- De Vere GardensBus256 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Deposit
Deposit required