Phoenix Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 11:00
- Breakfast
- GBP 8
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 5 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
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1 / 5 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- blackout-blinds
- desk
- fan
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 4 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- blackout-blinds
- desk
- fan
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Florence S.
I appreciated the shared lounge, and the bathroom was spotless and newly renovated. My room was spacious and clean. I was travelling on my own over Christmas, and the price seemed very reasonable for that time of year. Breakfast was typical British fare, good but not outstanding. Service, though, was excellent throughout, with staff being friendly and helpful. A pleasant stay and good value.
GIORGOS K.
Leaving my bags after checkout so I could take a walk before catching my airport train was a really kind touch. The Phoenix Hotel in London gave me a very enjoyable stay that exceeded expectations. Check-in was quick, breakfast was very good, and the room was spotless thanks to reliable housekeeping. Staff were friendly and helpful, and when I realized I'd forgotten a plug adapter, they assisted straight away. I'd definitely stay again.
Leire A.
This was our second stay at the Phoenix hotel, and it's now our go-to in London. The location is great, quiet but close to everything, and the staff are friendly. They even helped us out at the last minute. We got an executive double for £150 per night with breakfast included. It had a 150cm bed, small bathroom, desk, closet and flat screen TV, and was amazing value. I wouldn't personally recommend adding breakfast, though. It's a cheap bite if you'd rather save room in your budget for another meal or activity that day.
Mira C.
The Phoenix Hotel in Kensington was a lovely place to stay. It's well placed for public transport, shops and attractions like Kensington Palace and Hyde Park. There are also some great pubs and restaurants nearby, and Marks & Spencer is just a short walk away. The rooms were comfortable, clean and well-equipped. Staff were welcoming and helpful, and check-in and checkout went smoothly. I'd recommend it for short or long stays, whether you're a couple, a family or travelling solo. Booking ahead may get you a better price. We'll be back.
NOAH P.
The area has plenty of restaurants and coffee shops, and it felt very safe walking around. Inside, the hotel was quiet and the rooms were very warm even though it was freezing outdoors. Breakfast was very good. We definitely plan to visit again.
Amenities
Everything available at this property
General Services
25 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Linens
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Tour assistance
- Extra decontamination measures
- Additional Measures Against COVID 19
Accessibility
2 available- Upper floors accessible by elevator
- Accessibility features
Internet
1 available- Free Wi Fi
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Kitchen
- Kettle
Business Services
1 available- Fax and copy machine
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
87 m 1 min walk
156 m 2 min walk
1.9 km 24 min walk
64 m 1 min walk
Attractions
20- Hyde Park1.9 km 24 min walk
- Science Museum2.0 km 25 min walk
- Natural History Museum2.1 km 26 min walk
- Victoria and Albert Museum2.2 km 28 min walk
- London Zoo3.5 km
Restaurants
20- All Star Lanes64 m 1 min walk
- Halia Restaurant90 m 1 min walk
- Byzantium Cafe101 m 1 min walk
- 文兴酒家106 m 1 min walk
- Couscous Cafe107 m 1 min walk
Transit
20- London City AirportAirport16.8 km
- London Heathrow AirportAirport19.2 km
- WhiteleysBus87 m 1 min walk
- BayswaterMetro156 m 2 min walk
- Bayswater StationBus159 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Meals
Breakfast - Extra charge may apply