natalie C.
The location was the best part of our stay. The room, unfortunately, was dirty, with dust and grime all over the floor, and the bed frame was very loose. The toilet smelled bad, and for a four-day stay we were given just one toilet roll, so we had to buy more. There were no tea towels in the kitchen either, so we bought kitchen roll. The cupboards were practically falling off. One person was handling cleaning as well as checking people in and out, and communication was poor. They couldn't remember the key lock box code to let us in, and we were left waiting for an answer about checkout. The door said 10am, while the app said 11am. We asked for a later checkout, but the 'cleaning' guy got annoyed that we were still in the room.

