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Smoke-freeFamily friendly

About this property

"Heroes Hotel - Hostel" is located in Newcastle-upon-Tyne. This hostel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hostel — Grainger Market, The Gate and Chinatown. Location In the room, for you, there is a shower. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Family friendly

Good to know

Check-in
From 00:00
Check-out
Until 12:00
Parking
Available
Pets
Not allowed
Luggage storage
Available
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Triple room

  • 3 guests
  • Private bathroom
  • bedsheets
  • heating
  • private-bathroom
  • shower
  • towels
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Standard Single room

  • 1 guest
  • Private bathroom
  • bedsheets
  • heating
  • private-bathroom
  • shower
  • towels
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Bed in Dorm

  • shared bathroom
  • bedsheets
  • heating
  • shared-bathroom
  • shower
  • towels
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Standard Family room

  • Private bathroom
  • bedsheets
  • heating
  • private-bathroom
  • shower
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
5.8/10
Average
56 reviews

James F.

2/10

The central location is the only thing going for it, and there are benches in the centre too. The room was grimy, the mattresses disgustingly dirty, and there was just one plug socket for five people. Getting to the room felt like an escape room, with three different codes to get through. There were no curtains, no handle on the bathroom door and no shower door. Honestly, this has to be the worst place I’ve ever stayed.

James P.

2/10

The beds had paint on them from when the room and walls were painted without being covered. The shower was the worst I’ve ever used, and I’ve showered in fields. The locks barely worked, the floor was badly scratched and ruined, and the bathroom door wouldn’t close properly because its trim wasn’t attached right. If I could give zero stars, I would. Worst place I’ve stayed.

Chris F.

6/10

The rooms are basic but a great price. Ours was okay for a night or two, and the bed was clean. The floor was a bit dirty, though maybe that was just our room. Each door needs a code to get in, so the rooms felt secure. It’s a great location for checking out the nightlife.

Sarah T.

4/10

We stayed for two nights in June. The bathroom and bedding were bearable, despite management going on about how much they pride themselves on clean bedding and making quite rude remarks in online replies to guest reviews. The pillows were thinner than a pancake, and I had to sleep on top of the duvet because I could feel the springs. There were dirty crumbs and hairs under the bed, on the carpet. From about 2:30am, doors kept slamming as drunk people came and went, shouting and singing Celtic songs until 5am. Then they slept for an hour and started playing the radio. There were no staff around, and they couldn’t care less. They charge a £20 deposit per person, but I don’t think there’s anything in the room worth £20. Horrible place. I’d never stay here again or recommend it to anyone.

Amenities

Everything available at this property

14 Facilities

General Services

6 available
  • Smoke Free Property
  • Heating
  • All Spaces Non Smoking (Public And Private)
  • Luggage storage
  • Hiking
  • Family/Kid Friendly

Parking

1 available
  • No parking

Meals

1 available
  • Common kitchen

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Non Smoking Rooms
  • Soundproof rooms
  • Family room
  • Shower/Bathtub
  • Shower

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Newcastle Grainger Street

12 m 1 min walk

Closest Train Central Station

225 m 3 min walk

Top attraction nearbyGrainger Market

180 m 2 min walk

Dining nearby 20 Restaurants

24 m 1 min walk

Attractions

20
  • Grainger Market180 m 2 min walk
  • The Gate205 m 3 min walk
  • Newcastle Cathedral298 m 4 min walk
  • Newcastle Castle368 m 5 min walk
  • Life Science Centre562 m 7 min walk

Restaurants

20
  • Creams Cafe Newcastle24 m 1 min walk
  • YoYo Noodle26 m 1 min walk
  • Tonkin Bánh Mì27 m 1 min walk
  • GDK UK28 m 1 min walk
  • Pumphreys Coffee Centre And Brewing Emporium40 m 1 min walk

Transit

20
  • Newcastle International AirportAirport9.1 km
  • Teesside International AirportAirport52.8 km
  • Newcastle Grainger StreetBus12 m 1 min walk
  • Grainger StreetBus15 m 1 min walk
  • Grainger Street Stand PBus58 m 1 min walk
Map

Stay rules

Important conditions for your stay

Check-in00:00Front desk timing
Check-out12:00Departure timing