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Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Brook Hotel" is located in Norwich. This hotel is located in 5 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Bowthorpe Marsh. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a free parking zone. Specially for tourists who travel by car, there’s a parking zone. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, private check-in and check-out, ironing and press. The staff of the hotel will be happy to talk to you in English. At the hotel The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a TV. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Beach access
ParkingFree
Air conditioning
Bar

Good to know

Check-in
From 14:00
Check-out
Until 11:00
Breakfast
Available
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bath
  • bedsheets
  • coffee
  • hairdryer
  • heating
  • iron
  • private-bathroom
  • safe
  • tea
  • telephone
  • toiletries
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • coffee
  • hairdryer
  • private-bathroom
  • safe
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Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • bridal
  • coffee
  • hairdryer
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Single Suite

  • 1 guest
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.6/10
Good
777 reviews

kieran F.

10/10

The sausages at breakfast were dreamy, and the rest of the breakfast was delightful. I was hugely impressed, especially since I hadn’t expected this from a Best Western. The room was lovely, the air conditioning worked perfectly, the shower was fantastic, and the beds and duvets were really comfortable. I’ll be back next time I’m in the area.

Mark E.

8/10

I picked this hotel for its location near the event I was attending. It was clean, the staff were very friendly, and breakfast was excellent. The bar was inviting and the dining area comfortable. My wife and I both thought some areas looked dated and could use a fresh coat of paint. That’s the only reason for four stars.

Sophie C.

8/10

The wedding team clearly had a great rapport with the bride and groom, and the room was beautifully decorated, which helped make the day feel special. The food was disappointing: twice I was served meat instead of a vegetarian option, and the vegetables were overcooked. The waiting staff were friendly and very apologetic about the meal mistakes. The Brook Hotel staff were also helpful and welcoming during the wedding. Overall, it was a lovely experience.

Gareth P.

6/10

Breakfast was good, and the receptionist was pleasant enough to move me to what they called a better room when I arrived. Even so, it was scruffy in places, so I wondered what the other room was like. I stayed for three nights, and after two nights the heater and fan unit broke. They offered me a portable heater instead.

Amenities

Everything available at this property

54 Facilities

General Services

30 available
  • Air conditioning
  • 24 Hour Reception
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Private Check In/Check Out
  • Outdoor furniture
  • Bridal suite
  • Room service
  • Interconnecting rooms available
  • Linens
  • Iron and board
  • Luggage storage
  • Laundry
  • Dry Cleaning
  • Wake Up Service
  • Telephone
  • Iron
  • Diet menu (on request)
  • Packed Lunches
  • Family/Kid Friendly
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional Measures Against COVID 19

Accessibility

1 available
  • Accessibility features

Internet

1 available
  • Free Wi Fi

Parking

2 available
  • Parking
  • Free Parking on Premises

Meals

6 available
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Kettle

Business Services

3 available
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Recreation & Wellness

1 available
  • First Aid Kit

Pool and beach

1 available
  • Beach/pool towels

Pets

1 available
  • Pets Not Allowed

Room Amenities

7 available
  • Non Smoking Rooms
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Toiletries

Languages

1 available
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus The Linnets, opp

203 m 3 min walk

Closest Bus Costessey / Breckland Road

211 m 3 min walk

Top attraction nearbyEarlham Park

2.2 km 28 min walk

Dining nearby 20 Restaurants

428 m 5 min walk

Attractions

20
  • Earlham Park2.2 km 28 min walk
  • Sainsbury Centre2.8 km 34 min walk
  • Eaton Park3.6 km
  • The Plantation Garden4.6 km
  • Waterloo Park4.8 km

Restaurants

20
  • Wolfy's Coffee Shop428 m 5 min walk
  • Costa Express615 m 8 min walk
  • Friend's Takeaway636 m 8 min walk
  • Cafe Hand637 m 8 min walk
  • Happy House640 m 8 min walk

Transit

20
  • The Linnets, oppBus203 m 3 min walk
  • Costessey / Breckland RoadBus211 m 3 min walk
  • Tottington Close, adjBus251 m 3 min walk
  • Tottington Close, oppBus260 m 3 min walk
  • Three Mile LaneBus268 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 18:00Front desk timing
Check-out11:00Departure timing