Rui C.
The reservation was cancelled a few days before we were due to arrive. Maybe there was a genuine reason, but it wasn’t fair that I then had to pay more than double for a last-minute booking. I had no choice, or I’d have lost all the other costs, including flights. What really made me leave this review was the rude, unprofessional response when I knocked at the door. I was simply turned away and told to contact the booking site. Very rude. No, never again.

