Royal Whitby

We had lunch in the bar, which at first seemed pricey, but when it arrived it was beautifully presented, with a fresh, tasty dressed salad, and was well worth it. The location is fantastic, close to everything, and breakfast was substantial with all we needed. They even made different eggs when asked. We'd booked through Wowcher for two couples. On arrival the scaffolding wasn't the best first impression, but the receptionist quickly made up for it with a warm, friendly and informative welcome. While our rooms weren't ready, we waited in the bar, which had lovely decor and friendly staff. One room was a bit tired but very clean, while the other was lovely. The ground-floor rooms had spectacular Abbey views. Parking is £6 per night, paid at checkout. It's a small car park on a slope, as are most things in Whitby. The Wowcher included Prosecco on arrival, served in an ice bucket with two wine flutes, a lovely touch. We'd definitely stay again, even without a Wowcher.

The breakfast was tasty and good quality, though some people might not have found it enough. I think they were short staffed. We had booked a sea-view room and were upgraded to a four-poster room, which had been done up really nicely and still had a lovely sea view. There was scaffolding outside while work was going on, which was fine. After the renovations, this was a better stay than our last one. We'd come back, and it's dog friendly.

We had a great room in a perfect spot, within walking distance of the beach and Whitby harbour. There's a gorgeous sunset view from just outside the hotel. All the staff were lovely and made us and our baby feel welcome, so we ended up extending our stay by a night. The hotel bar and restaurant were great too. We got the last parking space in the unreserved area, but I believe you can reserve a spot, which I'd recommend if you're visiting at a busy time.

I got home feeling relaxed and full of energy after a week ago's trip with a tour group. The Royal is well placed for taking in the wonderful views, and the food was great. Whitby and the surrounding countryside are lovely, though the hills could be difficult if you have mobility issues. Sitting on the cliff top to enjoy the scenery is a good option. There's a yellow tour bus right outside, and I used local buses to visit Scarborough and Robin Hoods Bay, which brought back memories of childhood holidays. The staff were friendly, helpful and professional at every level, and they handled the large group brilliantly. The catering manager kept everything calm and under control. Andrew, the overall manager, pitched in with the team, clearing breakfast tables and helping at reception. I think staff respect a manager who does that, and it showed. Five stars to everyone. Well done.