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About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 09:30
- Pets
- Allowed
- Smoking
- Smoke-free
- Room types
- 2
Room Information
Rooms
1 / 6 Cottage
- Private bathroom
- fridge
- heating
- kitchen
- microwave
- private-bathroom
- shower
- tv
- wardrobe
- wi-fi
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1 / 6 Triple Cottage
- 3 guests
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Harold F.
The one real positive is the location in Whitby's old part. The place needs a serious deep clean and refurb. Outside is scruffy, with dirty windows, peeling paint and a loose front-door handle. Indoors, the kitchen is the first thing you enter, and under the stairs there's a pile of mops, buckets, a hoover and other things that could easily be shut away in a cupboard. Some kitchen unit handles are missing, and the cutlery, plates and mugs are all mismatched. The cooker is filthy with grease and dirt inside and stinks of grease. The washing-up bowl smells of it too. A welcome pack would be useful. The steep spiral stairs are a nightmare to navigate, and the third step from the bottom slopes down. There are steep, uneven steps outside as well, making this unsuitable for people with mobility issues. The dirty, worn leather chairs should be taken to the tip. The wall pictures look like charity shop finds, and little effort seems to have gone into making the place look nice. The bathroom is disgusting: there was no toilet paper, the bath needs a deep clean, the sink is coming away from the wall, and there wasn't much hot water for a bath. I didn't feel clean after bathing, and there's a smear of poo on the wall by the toilet. There's a big crack in the living room wall. Skirting boards throughout are chipped, the walls are marked and dirty, and there are quite a lot of visible cobwebs. The painted stairs are chipped, there are dirty hand marks on the ledge at the top floor, and the light switches are dirty from fingers. In the single bedroom, the plaster is blowing, presumably from damp, and the paint is peeling. There's no mattress protector on the double bed or pillow protector on the single bed, and the single-bed pillow had a big greasy stain. The carpets look grubby. When we arrived, the fire alarm was repeatedly beeping to signal that its battery needed changing. It was a very bad experience and I wouldn't recommend anyone stay here. The owner should be ashamed of themselves.

Brett H.
A good experience overall, and a nice change from the usual places we've stayed, so the quirks may be worth overlooking if they work for you. It's a quirky period cottage in the old town, with a great location and decent WIFI. Getting there by car can be difficult because Church Street gets mega busy, and the many steps up to the property make it inaccessible for people with limited mobility. Inside, the layout spans three floors, with spiral stairs and limited space. There's a bath but no shower, and the water pressure isn't great, so filling it takes a while. Parking is a real issue, though that's Whitby for you, so bear it in mind. It could be cleaner.
David C.
It's in a great location, and with some TLC and a spruce up this could be a lovely place. As it is, it's dirty, with broken fixtures and fittings, and neither the shower nor the bath was usable. Ridiculous to rate it four stars. The owners should be ashamed. Our reviews by all guests in the guest book.
Julien M.
The owner knows the staircases are dangerous but has apparently said fixing them isn't feasible. Honestly, don't stay here. It's a serious accident waiting to happen. I only gave it one star because there's no lower rating.
Alice T.
I found the place bleak and awful, and wouldn’t suggest anyone book it. I’m not even sure it’s safe for people to live in.
Amenities
Everything available at this property
General Services
5 available- Smoke Free Property
- Garden
- No elevators
- Extra decontamination measures
- Contactless Check In And/Or Check Out
Internet
1 available- Free Wi Fi
Pool and beach
1 available- Next to the beach
Pets
1 available- Pets allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
430 m 5 min walk
464 m 6 min walk
51 m 1 min walk
32 m 1 min walk
Attractions
20- The Whitby Jetworks51 m 1 min walk
- 199 Steps100 m 1 min walk
- Captain Cook Memorial Museum162 m 2 min walk
- Whitby Coastal Cruises Ltd183 m 2 min walk
- Whitby Abbey236 m 3 min walk
Restaurants
20- G's Bar & Kitchen Whitby32 m 1 min walk
- Marie Antoinette's49 m 1 min walk
- The Old Silver Grid Whitby55 m 1 min walk
- The Blitz Cafe57 m 1 min walk
- Monks Haven59 m 1 min walk
Transit
20- Teesside International AirportAirport52.7 km
- Whitby Bus StationBus430 m 5 min walk
- Co-opBus459 m 6 min walk
- WhitbyTrain464 m 6 min walk
- Royal CrescentBus484 m 6 min walk

Stay rules
Important conditions for your stay