Kings Arms Hotel

The staff were friendly, and I appreciated the significant discount we received on the final bill for the food problems. Still, I won’t be coming back to eat here. The gnocchi was inedible for all three of us because it seemed to be swimming in chili. We’d pre-ordered it, and none of us has the same taste or tolerance for chili, but it was overwhelming for everyone. The menu didn’t mention chili or spice, so I assume it was a mistake. When we asked for replacements without it, the waitress explained that all the gnocchi had been made with that sauce and offered menus so we could choose something else. One person in our group was vegetarian, and there were no other vegetarian mains, so they had to get a starter instead. If you only offer one vegetarian main, it needs to be made properly and carefully, or there should be more choices. That’s on Fuller's, I suppose. At least one of the other fish options was unavailable, too. Because of the gnocchi issue, half our group ate their main courses about half an hour after the rest. Everyone also thought the food was distinctly average. I might not be so annoyed if it weren’t expensive, and if the menu didn’t make it sound like far more than average chain pub food. The bar area is lovely. There was also confusion over our booking for eight. At the end, the £50 pre-booking fee I’d already paid wasn’t taken off the bill automatically. I had to point it out, or I would have paid another £50.