Mariam K.
The food was disappointing, generally unappetizing and below reasonable expectations. When I asked for olives in my martini, they said there weren't any, even though plenty were being served at lunch. I was in a fifth-floor room, and the chiller system made constant loud noise that made it very hard to sleep. I asked to move, even to a cheaper, lower-category room, but was told the only alternative was more expensive. These problems made both the stay and the dining experience fall well below what I expected.

