Arte Hotel

The breakfast was the best I’ve had at a hotel, with lots of delicious options. Staff were kind, friendly, and helpful. Cleaning was good overall, but it took a very long time: we were out all morning until 3 pm, and my family’s room still hadn’t been cleaned when we returned. The rooms have a mini fridge with water, coffee, and tea. I stayed at Arte Hotel for just three days in September. I can’t say I was satisfied, but I wasn’t displeased either. From what I understood, the hotel had been renovated, with good-looking new rooms upstairs and old ones on the lower floors. We arrived late at night and found out my room hadn’t been reserved, so they upgraded us to a nicer room on an upper floor. It was beautiful and clean, with towels, bathrobes, slippers, dental and shaving kits, and a nice view, although the old building in front of the hotel completely ruined it. My family members were in the lower floors, in a very old room that looked nothing like ours, almost like a different hotel. Their door wouldn’t close. The cleaning lady had to show us a trick, but they should fix it instead of requiring tricks to shut it. Because my room had been upgraded after the reservation problem, a family member and I were moved the next day to one of the older rooms. We were there for only two nights, and making us change rooms for just one night felt so unnecessary. The least they could have done was let us keep the nicer room for those two nights after their reservation mix-up. The older rooms desperately need renovation, including the old showers, air conditioners, and hair dryers. The corridors were confusing too, and need signs pointing to the elevators. The TVs are overcomplicated, and I don’t think there’s a volume button on the remote. You can only mute and unmute, so you have to watch at one fixed volume. WiFi was free, but the connection wasn’t great in some rooms. My opinion is neutral. We weren’t there long or spending much time in the hotel, and the stay could have been better without those problems. Still, it wasn’t bad, and I’d give them another chance if I visited Rhodes again.