Noa B.
The staff were the best part of our stay. They were incredibly kind, welcoming, and helpful, and did everything they could for us. The location is excellent, and the view is wonderful. The rest felt average and somewhat disappointing. The hotel isn’t luxurious, whatever the description says. On several cold evenings, there was no hot water, so we couldn’t shower. The laundry service listed online wasn’t clearly available, and we only managed to use it because the staff were willing to help. The “jacuzzi” is really just a small tub with bubbles, and that had no hot water either, so it was unusable. The bed was very hard, with only one pillow. The “included breakfast” is a few basic things in the fridge, not a proper breakfast, so expect to prepare your own food. We bought groceries anyway. We also learned only after asking that the sauna costs an extra €20 per person and isn’t readily available.

