The Royal Santrian Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 2
Room Information
Rooms
Deluxe Pool Villa
- addon-service
- air-conditioning
- bath
- bathrobe
- beach
- beach-access
- bedsheets
- blackout-blinds
- desk
- dining-area
- hairdryer
- iron
Add your dates to see current rates.
Royal Pool Villa
- addon-service
- air-conditioning
- bath
- bathrobe
- beach
- beach-access
- bedsheets
- blackout-blinds
- desk
- dining-area
- hairdryer
- iron
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Elena M.
The property itself is beautiful, but the service didn’t feel like what you’d expect from a five-star hotel. I’d put the stay at about 6.5-7/10. The pool in our first villa smelled strongly of chlorine and wasn’t pleasant to use, so we eventually moved to another villa. Our toiletries also weren’t replenished. When the body lotion ran out, reception sent up an expired one that pilled on my skin. The replacement was expired too and poor quality. Housekeeping kept calling and ringing the doorbell, then shouting in the hallway. One time, while I was in the shower, they called three times and rang three times within minutes. I couldn’t exactly come to the door soaking wet. That needs more professional handling. Reception also had a few small issues, and the team wasn’t especially pleasant. Restaurant service was slow and confusing. Staff took away our cutlery without replacing it, and things seemed disorganized. There were no towels available at the beach either. To use a sunbed, you had to collect towels at the pool and carry them over. Beach service was basically nonexistent, much like the restaurant service. The attitude, organization, and attention to detail fell short of the hotel’s five-star claims. It was hard to see the luxury in the experience.
MAYA P.
We made a last-minute choice to book a villa on this trip and came back to our favorite, Royal Santrian. It was such a relaxing, enjoyable stay. We tried the in-villa BBQ and had a romantic dinner on the beach, and loved both. Manager Suardi was warm and helpful throughout. We’ll definitely return.
Peter L.
The grounds are immaculate, and the private-pool villas are extraordinary. We had delicious meals with lots of choice, especially enjoyed the atmosphere at the tables near the beach for dinner, and found the whole property beautiful. The team made the stay feel first class from the moment we arrived. Everyone was gracious, pleasant, and accommodating. Two trainees deserve a special mention: Sinta looked after us at several beachside dinners and remembered our names and usual first drinks. Her positivity is infectious. Wyan, if I’ve got the spelling right, was wonderful at breakfast and lovely to talk with. He shared his experiences studying to join the hospitality industry. We’re grateful to them both and wish them all the best!
Darren C.
There are only 20 villas at this lovely adults-only resort, and the staff are so kind and helpful. The spacious villas have authentic Balinese decor, and having a private pool is a real bonus. Breakfast was wonderful, and we loved the best massage and treatment at the day spa. There’s also a free shuttle around Nusa Dua, a minibar replenished daily, and complimentary afternoon tea by the sea, served in a beautiful cage.
Emma W.
We stayed five nights and hardly left the grounds. The place feels peaceful, lush, and dreamy, and the beach was lovely for swimming and tanning. Food was flawless, whether at breakfast, afternoon tea, room service, or teppanyaki. Christmas and New Year had such a gorgeous atmosphere here. Can’t wait to come back.
Amenities
Everything available at this property
General Services
74 available- Winery
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Early Check In
- Late Check Out
- Private Check In/Check Out
- Doorman
- Outdoor furniture
- Room service
- VIP room amenities
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Full board rates available
- Half board rates available
- Packed Lunches
- Free shuttle
- Airport transportation
- Tour assistance
- Suitable for Events
- Sun Deck
- Water fun
- Year of construction
- Total number of rooms
- Villas
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bikes available
- Non Smoking Area
- Smoking area
- Highchairs
- Parasols
- Hot tub
Accessibility
1 available- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
4 available- Parking
- Car park
- Secure parking
- Valet parking
Meals
10 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside snack bar
- Air conditioning in Restaurant
Recreation & Wellness
4 available- Spa tub
- Massage
- Spa treatments
- Spa centre
Pool and beach
8 available- Swimming pool
- Outdoor pool
- Beach facilities
- Beach
- Private pool
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
3 available- Free bicycle rental
- Bike rental
- Bicycle hire service
Room Amenities
4 available- Non Smoking Rooms
- Cable TV
- TV
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
767 m 10 min walk
7.7 km
180 m 2 min walk
82 m 1 min walk
Attractions
20- Search Enjoy and Alive180 m 2 min walk
- ITDC Nusa Dua North Gate739 m 9 min walk
- Pantai Noanui875 m 11 min walk
- Camera Spot - Hotel Nikko Bali Benoa Beach1.2 km 15 min walk
- Mandala Monument1.5 km 19 min walk
Restaurants
20- Happy Buddha 202282 m 1 min walk
- Allspice Dining and Ocean Terrace85 m 1 min walk
- Pasar Market Café91 m 1 min walk
- Balicious93 m 1 min walk
- Warung Liberdade96 m 1 min walk
Transit
20- Bandar Udara Internasional Ngurah Rai (DPS)Airport7.7 km
- Nusa Dua 2Bus767 m 10 min walk
- ITDC 2Bus976 m 12 min walk
- Bualu 1Bus1.6 km 20 min walk
- Bualu 2Bus1.6 km 20 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Transfers
One-way Airport shuttle - Extra charge may apply