RedDoorz Resort @ Cianjur City Park

Google Maps made it easy to find. The old wooden cabin is unique, but it could use better upkeep, especially for cleanliness, to fit its value as an entertainment park.

The view and swimming pool were the best parts of my stay. Beyond those, the place fell short. The cafeteria had little appealing food, and I couldn't sleep properly because loud music carried on until dawn. There should be a quiet curfew after 11:00. As it was, the stay just felt rustic. The issues started at arrival. The gravel parking area looked messy, with junk left around, and gave a neglected, unprofessional first impression. The room and facilities didn't meet expectations either, despite booking through Agoda at a hotel managed by URBANVIEW. It seemed more focused on marketing gimmicks than the reality of the stay. The bathroom was dirty and had obvious black mold, and the toilet was awkwardly close to the wall. The room was dim, while the TV kept losing its signal and was hard to use. Hot water was unreliable. I had to complain to get a response, and the old gas cylinder water heater seemed damaged, so sometimes there was hot water and sometimes none. Staff service was another disappointment. Only one male staff member seemed to understand his duties and was quick to help. The others came across as passive, unresponsive, and unmotivated. The place has potential, but it feels neglected and needs major improvements to its facilities and service. I'd look for another nearby hotel for around Rp 150,000 that feels more comfortable. I wouldn't recommend staying here until it gets a full renovation.

The location is strategic, and the staff are friendly. There's a view of the pool from the room, and this place could make for a pleasant stay if it were looked after. With proper upkeep, the atmosphere would be lovely. Instead, staying here felt unsettling. At night it was dim, with several lights out. The water heater didn't work, the room leaked when it rained, the bathroom door stuck, and the wooden floorboards inside the room wobbled. The children's pool was also extremely dirty, which doesn't seem suitable for a place that could be so kid friendly. I hope they can revitalize the place and make the stay more enjoyable.

The bungalow was comfortable and right by the swimming pool, which guests could use for free after check-in. The room and bathroom were clean, and the location and atmosphere were pleasant. It also matched what the app showed.