3br Loft Apartment @ Satu8 Residence Near Puri

A comfortable, modern residence with solid facilities.

I paid 450.000 rupiah for a room I hadn't even slept in, then left as quickly as I could. The apartment cost me 150.000 rupiah extra to switch rooms, and when I raised the problem, the staff just said that was the policy. The noise was constant, like a machine banging against the walls, and the room was dirty and untidy. I called for help, but the response was slow, so I went down to reception myself. They told me other people had complained about the same noise and were fine with it. When I said I still wanted to change rooms, they asked whether I'd asked the usher, even though I had. This was presented through Agoda as a hotel after I used the hotel filter, but it's an apartment with two shared bedrooms. There were no room details on Agoda. A warning for anyone booking.

The pool is nice, and staff were helpful with my e-commerce packages. There are security staff around 24/7, too. The location is convenient, with several supermarkets, malls, and restaurants nearby.

A nice, private apartment. The management is quite nice to tenants, and reception is attentive and caring.