Collection O Gambir Near Masjid Istiqlal

We left right away and booked another nearby hotel. The room we were offered as a replacement was just as dirty, and when we asked for a refund they refused. This place is unsanitary and doesn’t deserve even one star. It felt like pure fraud. The property was run-down from floor to ceiling and filthy everywhere. The reception and its furniture were in advanced disrepair. In our room, the walls and furniture were filthy, and the old AC motor ran without cooling the room. The bathroom was badly deteriorated and extremely dirty, with loose, barely fixed plumbing and excrement stains in the toilet. There were no towels, toilet paper, soap, or shampoo. There was no breakfast or restaurant service. Reception told us they didn’t serve meals or breakfast and didn’t provide towels or even toilet paper. The advertised services didn’t match reality, just like the photos, which looked edited in Photoshop or possibly AI-generated.