Comfy 2Br At Apartment Casablanca East Residence

There’s only one elevator working again at towers AA and AB in Casablanca East residence. The one that’s still running has been broken since before Idul Fitri 2024, nearly three months, and now another has stopped too. At this rate, we’ve only had full elevator service for about 2-3 months out of the past year. There’s no service to the basement either, so good luck moving in or out. Zero stars for this review. It hurts to write these reviews because I’ve lived here about six years and really love the apartments, but management doesn’t seem to care. The old management would fix things like this in a reasonable time. This lot, not so much. Now parking can’t be paid on Sundays, even though people are staffed in the TRO. Why can’t someone in the office collect the parking fee? I work six days a week and Sunday is my only day off. With this new system, I either have to be late for work to pay, or take a day off to do it. Both options are bad. Management, are you listening to customers? So marketing handles things and someone else manages us. Nice, nobody takes responsibility. I and everyone else in the building have complained to the TRO. All we get is “ma'af,” with no solution. Thanks. Carry on with zero stars.