JW Marriott Hotel Jakarta
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Korean, Multi-language staff +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Suite with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- coffee
- fridge
- hairdryer
- iron
- mini-bar
- mirror
- private-bathroom
- safe
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1 / 6 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- slippers
- tea
- tea-or-coffee
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Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- mirror
- pillows
- private-bathroom
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Premier Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- slippers
- tea
- telephone
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Guest reviews
Recent reviews shared by hotel guests
Faizal R.
The lounge staff were thoughtful during our five-night stay. Children under 12 aren’t allowed in the Executive Lounge on level 29, so our 9-year-old daughter couldn’t join us there. The staff offered to send any menu item to our room for her instead. My wife and I really appreciate the whole Executive Lounge team’s service, especially Ms Iba, who went out of her way to prepare and serve our daughter her favorite dish, even though it isn’t normally on the lounge menu. The chef at the Sailendra Cafe also specially made sup daging kuning for us, my sister’s favorite, though it wasn’t on that day’s breakfast menu. It made our stay memorable and enjoyable. Congratulations to the Management of JW Marriott for having such dedicated and wonderful staff.

Beth M.
Jan Christopher ( Chris), the duty manager, arranged transportation to our new apartment, which made our move during the stay easier. He also regularly checked on us in the executive lounge to see if all was well and whether we needed anything. Our original suite had a kitchenette and didn’t meet our expectations, so we arranged to move to a newly renovated suite, which was wonderful. The previous guest checked out very late, but Jan Christopher made sure our things were moved as quickly as possible once the new room was ready. The changeover was smooth and stress-free. From the moment we arrived, he was kind and clearly cared about our comfort and happiness. His attention and dedication made a lasting impression on my husband and me. He’s a real asset to the JW Marriott Jakarta.
felix P.
The pool, gym, and executive lounge were well maintained and added to our stay. Breakfast was delicious, with a big selection of local and international dishes. Our room was spacious, clean, and comfortable, with great amenities and a relaxing feel. Staff were friendly and professional, and the service was excellent from check-in through check-out. We had a wonderful stay at JW Marriott Hotel Jakarta.
Nasreen K.
Breakfast was below standard: dishes sat empty for a long time, food was often cold, and staff didn’t seem proactive about replenishing anything. The property also felt worn and dull, and clearly needed significant renovation. Service was disappointing too. I had two separate encounters, one at reception and one in the executive lounge, and both staff members were unfriendly, unhelpful, and came across as rude. That was surprising in a hospitality role. The hotel didn’t live up to its five-star rating or the expectations I had of the brand.
Arcyta P.
Julio at the front desk made my visit a highlight. He was welcoming and attentive, and his professional, friendly service made everything feel easy and comfortable. I really appreciate his help and hospitality. Highly recommend!
Amenities
Everything available at this property
General Services
72 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Washing machine
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Dryer
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Bridal suite
- Room service
- VIP room amenities
- Linens
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Iron
- Diet menu (on request)
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- hotel
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- BBQ facilities
- Café
- Smoking area
- Banquet hall
- Parasols
- Game room
- Nightclub
- Hot tub
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair access to restaurant
Internet
1 available- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
8 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Sauna
- Steam bath
- Massage
Pool and beach
3 available- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
1 available- Gym
Children
3 available- Babysitting service
- Children playground
- Kids’ club
Room Amenities
16 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
131 m 2 min walk
707 m 9 min walk
1.9 km 24 min walk
15 m 1 min walk
Attractions
20- Kidzania Jakarta1.9 km 24 min walk
- Suropati Park3.1 km
- Menteng Park3.4 km
- Arjuna Wijaya Statue5.3 km
- National Museum of Indonesia5.7 km
Restaurants
20- Sailendra15 m 1 min walk
- Asuka Japanese Dining30 m 1 min walk
- Pearl Chinese Restaurant41 m 1 min walk
- Little India Restaurant76 m 1 min walk
- Caffé Bene91 m 1 min walk
Transit
20- Bandar Udara Internasional Soekarno-HattaAirport22.2 km
- POSBus131 m 2 min walk
- Pos Polisi SatrioBus268 m 3 min walk
- Mega KuninganBus271 m 3 min walk
- The EastBus286 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Rules and eligibility
Children
Ages 0-12 - Extra bed available